Aaron Alsaker

• Partner with business leaders and staff to define, develop, implement and train resources on NetSuite functionality.
• Perform basic NetSuite administrative functions including bundle updates, sandbox refreshes, and upgrade planning and implementation.
• Track, troubleshoot and answer NetSuite issues and questions using FreshService incident and service request management software.
• Enhance the functionality of the current NetSuite landscape by adding new fields, records, and workflows.
• Perform NetSuite data maintenance activities (e.g., imports, mass updates) to ensure effective Master Data Management.
• Create and modify searches and reports to enhance business metrics used to manage the business.
• Lead a corporate Data Governance Committee to ensure data integrity and effectiveness for the organization.
• Manage and partner with a third-party NetSuite solution provider to define, design and implement NetSuite enhancements.

• Project manager for various technology projects including implementing new NetSuite modules (e.g., SuiteCommerce) and Rockfarm TMS
• Perform NetSuite Administrator functions including maintenance of User roles and access
• Lead and manage all critical aspects of assigned projects including scope, budget, project plans, timelines, quality standards and deliverables
• Identify internal and external resource needs for projects
• Provide technical and analytical guidance to project team
• Provide oversight of business project deliverables
• Use Celigo (integration software) to send data back and forth from NetSuite to external parties
• Oversee technology vendor management to ensure vendors are meeting needs, manage the integration of vendor tasks, and track and review vendor deliverables
• Responsible for helping with and/or leading sourcing to select agencies and vendors as needed
• Maintain Privacy Policies and direct GDRP, CCPA, and other privacy law compliance required of the business

• Led company technology function, employees and partners
• Transformed technology portfolio management process with cross-functional management team
• Drove NetSuite and Office improvements including Microsoft Teams Phone system upgrade
• Performed NetSuite Administrator duties (e.g., maintain user roles)
• Managed and plannned technology budget
• Defined, managed and supported cost effective technology infrastructure
• Served as Project Manager for technology initiatives
• Defined, developed and supported corporate information security policies and processes
• Led corporate, cross functional Data Governance team

• Defined and executed business and technology strategy as part of the Executive Leadership team
• Managed corporate technology budget for corporation (retail, manufacturing business units)
  
• Defined and implemented information and facility security policy and procedures
• Partnered with Marketing to increase e-Commerce sales and provide technology support (Point of Sale, Store portal) to over 40 retail stores
• NetSuite Administrator for retail and manufacturing business units
• Salesforce Sales Cloud Administrator
• Rolled out Office365 to corporation
• Planned replacement of legacy on-site server environment with cloud infrastructure
• Implemented e-Commerce web-site redesign
• Defined and implemented corporate metrics and reports for retail and manufacturing business units

• Led technology strategy, information security, and application implementation for two manufacturing facilities (Iowa, Maine)
• Implemented company technology infrastructure cut over from Novartis to Elanco Animal Health
• Led plant automation and testing implementations
• Managed cross functional IT team
• Member of Plant Leadership teams and dotted line to Site Head
• Plant representative for information security at Maine site
• Led portfolio management at Maine site in coordination with Plant Leadership team
• Defined infrastructure road map for divestiture of Elanco from Eli Lilly, Inc.
• Work within a larger, central IT organization based in Indiana

• Created an Information Security road map 
• Started implementation of Bring Your Own Device

• Used SANS Top 20 framework to develop Information Security road map including policies, procedures, and initiatives for a Payment Card Industry classified company.   
• Presented road map to Executive team and Board of Directors.
• Served as project director on major security process enhancements and tools (e.g., Palo Alto, Lieberman software).
• Developed program to reduce telecommunication costs over $500K by implementing cell phone corporate policy. Led cross-functional team to define business case, change management effort, implementation plan, and executive communication.
• Defined need state and received approval from Executive team on three year infrastructure refresh. Defined implementation plans and resource requirements in Daptiv and served as project director on major core network upgrades (Avaya), mobile device management implementation (Citrix), enterprise storage upgrade (IBM/Lenovo XIVs), virtualization of SAP application servers (Microsoft HyperV), increased WAN bandwidth and major operating system software upgrades (Win2K3).
• Ensured on-going operation of corporate data center assets, provided remote and desk side support, and protected corporate assets from internal and external threats.
• Exceeded operational targets on availability, speed of resolution on technology issues, speed of completion on requested technology changes, and cost reduction.

• Co-led business unit PMO office on sales transformation program. Implemented combination of process and technology improvements to over 5000 route sales representatives to increase at the door and eCommerce revenue targets. Defined detailed use scenarios, communication plans, training documentation, and executive talking points. Facilitated large training sessions for impacted field personnel. Conducted executive status reports to large, cross-functional audience. Program results grew eCommerce revenue over 10%.
• Maintained strong business relationships, with deep expertise and insight into business, business strategy, competition and industry.
• Identified and articulated business opportunities and unmet needs. Worked with technology partners to identify and propose solutions that optimized business processes, enhanced business performance and enabled the business strategy.
• Communicated business unit strategy, plans, budgets, and portfolio status to business unit.
• Ensured the IT strategy and capabilities aligned to business strategy.
• Worked with project sponsors to define business benefits for IT investments and validate benefit realization.
• Leveraged expertise in Lean thinking and principles to lead ongoing business process and departmental improvement efforts.

• Defined, presented and received Executive and Board approval for over $13M of technology improvements over a two year period.
• Led RFP effort to select strategic implementation vendor partner. Once selected, ensured vendor partner was achieving stated goals, deliverables and cost targets as outlined in contract.
• Created and led an initiative Project Management Office with up to seven direct report technology project managers, five resource managers, five business/systems analysts and two large external consulting partners using Planview for project and resource management.
• Defined, communicated, and conducted technology training to impacted field and corporate personnel.
• Established a Business Unit Reporting Center of Excellence to drive towards common data definitions and reports.
• Provided executive status updates on progress of several concurrent technology projects including eCommerce enhancements in Microsoft .NET, Descartes Fleetwise, SAP BW reporting, and SAP CRM Campaign Management. Technologies had to synchronize between three sales delivery channels including route hand held computers, call center, and eCommerce.

• Managed Business Relationship Managers who identified and articulated business opportunities and unmet needs

Business Relationship Manager

• Identified and articulated business opportunities and unmet needs

Systems Analyst/Project Manager

• Lead analyst and Project Manager for an early SAP CRM Campaign Management implementation
• Project featured in the November 2003 issue of CRM Magazine.

• Led quality assurance/stores testing lab groups.
• Led implementation of quarterly software releases to all Target stores.
• Led implementation of price scanners in all Target stores as Project Manager.