Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Aaron Austin

7426 W 62nd Pl,IL

Summary

Experienced IT support Specialist with a solid background in diagnosing, troubleshooting, and resolving hardware and software issues. Proficient in performing system upgrades, installations, and maintenance tasks while ensuring optimal performance and functionality. Skilled in providing technical support to clients, demonstrating excellent communication and problem-solving abilities. Adept at working independently or collaboratively within a team to deliver timely and effective solutions. Committed to staying updated on emerging technologies and trends in the field to provide top-notch service and support.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Computer Technician

BC tech Pro
Chicago, IL
10.2023 - Current
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Troubleshot complex technical problems related to hardware components, operating systems and applications.
  • Assessed customer needs and provided advice on appropriate products or services.
  • Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
  • Conducted regular maintenance checks to diagnose any potential issues before they arise.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Troubleshot devices to identify and solve issues with hardware or software performance.
  • Installed computers and other devices individually and across networks, testing connections to support proper functioning.
  • Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.

Order Filler

Walmart DC 7078
Elwood, IL
12.2019 - 04.2021
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Ensured that all shipping documents were accurate and complete before sending out packages.
  • Performed cycle counts on a regular basis to maintain inventory accuracy.
  • Followed safety guidelines while operating machinery such as forklifts or pallet jacks.

Warehouse Manager

crorama
Romeoville, IL
03.2016 - 04.2018
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Loader

Ups Cach
Hodgkins , IL
06.2010 - 06.2017
  • Inspected merchandise for damages prior to loading onto trucks.

Education

High School Diploma -

Harold L Richards
Oak Lawn, IL
05-2009

Some College (No Degree) - Computer And Information Sciences

Moraine Valley Community College
Palos Hills, IL

Skills

  • Customer Service
  • Issue diagnosis and resolution
  • Remote Support
  • Software Installation
  • Hardware Configuration
  • System Upgrades
  • Hardware Installation
  • System Backup
  • System Testing
  • Device configuration
  • Project Management
  • Hardware Repair
  • Hardware troubleshooting
  • Order Fulfillment
  • Computer Troubleshooting
  • Installation and Repair
  • Technical Support
  • Hardware and software installation
  • Shipping and receiving
  • Import and export operations
  • Warehouse Operations
  • Work Delegation
  • Team Management
  • Warehouse Safety
  • Documentation
  • Warehouse Management

Certification

  • Google IT support Specialist Certificate
  • Dell Certification
  • Lenovo Certification

References

References available upon request.

Timeline

Computer Technician

BC tech Pro
10.2023 - Current

Order Filler

Walmart DC 7078
12.2019 - 04.2021

Warehouse Manager

crorama
03.2016 - 04.2018

Loader

Ups Cach
06.2010 - 06.2017

High School Diploma -

Harold L Richards

Some College (No Degree) - Computer And Information Sciences

Moraine Valley Community College

Similar Profiles

CREATE PROFILE
Aaron Austin