Windows 365 platforms
Aaron Ballard
Microsoft 365 Enterprise Administrator
Montgomery,Al
Summary
Seeking new and challenging opportunities, not just to grow on the keyboard but also as an individual. My military experiences give me the ability to identify potential problems, troubleshoot complex issues, integrate new technology and provide improvement strategies. These skills are not limited to just technical skills. Excellent communicator with proven skills to thrive in any environment.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
Work History
DNS Security Administrator (26 NOS)
Heptagon IT
Montgomery, AL
01.2022 - Current
- Manages and operates all InfoBlox devices for the USAF
- Responsible for the implementation of all DHCP, DNS, and IPAM solutions for the 26 NOS
- This includes creation and implantation of all DNS records
- Setting up security settings within the InfoBlox devices
- Hands on experience with Cloud Identity and Security Technologies – Azure Security, Federation Services, and Identity management
- Outlook 365 technician responsible for mail flow, message tracing, and the security posture for all mail.
Windows Security Administrator (26 NOS)
USAF
Montgomery, AL
11.2013 - 10.2021
- Oversaw the management and operations of 31 Air Force gateways, and 13 JRSS sites utilizing systems such as Windows DCs, DNS services, Palo Alto Firewalls, and Router support
- Experience with Microsoft Active Directory structures, group management, GPOs, and Device Management
- Responsible for the creation and maintenance of all 26 NOS User and Group accounts
- Performs regular system maintenance, backups, hardware and software upgrades, physical to virtual migrations and performance tuning
- Performs regular system maintenance, backups, hardware and software upgrades, physical to virtual migrations and performance tuning
- Gained abilities vital to troubleshoot Windows Server 2003, 2008, and 2012 operating systems and present issue resolutions
- Provide solutions for issues with Windows Server Update Services, System Center Configuration Manager, and multiple other Roles and Functions within Windows operating systems
- Remediated 1000s of vulnerabilities across the AFNET for STIG compliance during unit CCRI
- 6 months of help desk experience where I learned excellent customer service skills
- It was imperative to be able to resolve not only the technical issues at hand but also alleviate the customers concerns
- Chosen amongst my peers to take the Instructor Qualification course
- This sharpened not only my ability to present to a wide audience but also the skills needed fine tune my approach to the individuals present
- Responsible for the training and evaluations of over 100 personnel, on various systems including but not limited to, UNIX, Exchange, Windows, Storage, and DNS
- Experience with Microsoft Active Directory structures, group management, GPOs, and Device
Education
Associate of Applied Science - Information Systems Technology
Community College of The Air Force
Montgomery, AL 08.2013 - 05.2016
Skills
Active Directory
DHCP, DNS, & IPAM
OS & Network Upgrades
Network Administration
Application Management
Problem Analysis
User Training & Support
Certification
Microsoft 365: Enterprise Administrator Expert (MS 100 & 101)
Microsoft 365: Security Administration Associate (MS-500)
InfoBlox: DDI Professional
CompTIA Security+ Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DNS Security Administrator (26 NOS)
Heptagon IT
01.2022 - Current
Windows Security Administrator (26 NOS)
USAF
11.2013 - 10.2021
Associate of Applied Science - Information Systems Technology
Community College of The Air Force
08.2013 - 05.2016
Clearance:
Top Secret/Sensitive Compartmented Information (TS/SCI) Security Clearance
Clearance:
Top Secret/Sensitive Compartmented Information (TS/SCI) Security Clearance
Clearance:
Top Secret/Sensitive Compartmented Information (TS/SCI) Security Clearance
Clearance:
Top Secret/Sensitive Compartmented Information (TS/SCI) Security Clearance
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