Hard-working and dedicated Systems Administrator with 14 years of experience. Utilizes an ever-expanding knowledge of computers, IT platforms, and ITIL to develop and maintain computer and network systems while meeting customer needs and expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Information Technology
Ohio Farm Bureau Federation
08.2022 - Current
Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
Ensured seamless network connectivity between offices in different locations through proper planning and deployment of robust infrastructure solutions.
Enhanced cybersecurity measures for the organization through regular system audits, vulnerability assessments, and employee training programs.
Deployed, monitored and maintained system installation, upgrades and network integration.
Senior Systems Engineer
EasyIT
01.2021 - 08.2024
Enhanced security measures by designing and deploying effective firewall configurations.
Developed comprehensive disaster recovery plans to minimize downtime in the event of a crisis.
Mentored junior engineers and technicians in advanced concepts, fostering professional development within the team.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Resolved issues related to operational components for LAN, WAN and voice systems.
NOC Engineer
ThinkCSC
06.2018 - 04.2020
Provided Networking, SysAdmin, and helpdesk support to multiple companies spanning Law firms, local government, insurance, manufacturing, and non-profits, among others, using email and phone interaction
Created and managed an internal and public facing knowledge base
Setup, configured, and managed firewalls
NOC Systems Administrator
CDI IT Solutions
05.2011 - 06.2018
Offered Tier 1, 2, and 3 support to multiple organizations via telephone, email, and chats to resolve a wide array of technical issues
Monitored network infrastructure and various applications
Commissioned and decommissioned servers both physical and virtual in nature
Maintained a physical to virtual server project, migrating over 400 servers, including migration, documentation, delegation, and configuration.
Skills
Hardware:
Asset Management, Infrastructure Management, Data Retention and Disaster Recovery
System Administration, Hardware Configuration, Operating System Knowledge, Virtualization
SC Ag In the Classroom Lesson Coordinator at South Carolina Farm Bureau FederationSC Ag In the Classroom Lesson Coordinator at South Carolina Farm Bureau Federation
Director of Operations/Director of Information Technology at Chick-Fil-A RestaurantDirector of Operations/Director of Information Technology at Chick-Fil-A Restaurant
Director of Information & Technology (IT) at Global Container Terminal (GCT)Director of Information & Technology (IT) at Global Container Terminal (GCT)