Aaron Beard
Twin Falls,ID
Summary
Professional automotive parts specialist prepared for role with history of optimizing inventory and ensuring seamless parts distribution. Skilled in identifying and sourcing automotive parts, contributing to high customer satisfaction and operational efficiency. Known for strong team collaboration and adaptability to changing demands, providing reliable support in dynamic environments.
Overview
28
28
years of professional experience
Work History
Parts Advisor
Action Cycles N Sleds
11.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
Service Advisor
Christian Brothers Automotive
06.2023 - 08.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Service Advisor
AutoNation Ford
03.2021 - 05.2023
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Assistant Service Manager
Gettely Hyundai
02.2018 - 02.2021
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
Service Advisor
Ferman Cheverolet
03.2016 - 01.2018
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
General Manager
Pennays at River Run
01.2010 - 01.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Convention Services Manager
Sun Valley Company
02.2006 - 01.2010
- Balanced multiple projects simultaneously under tight deadlines while delivering high-quality results consistently.
- Managed a team of event staff, providing clear direction and fostering a positive work environment for maximum productivity.
- Negotiated contracts with vendors to secure favorable pricing and terms, resulting in significant savings for clients.
- Collaborated with cross-functional teams including catering, audiovisual, and security departments to ensure smooth execution of events.
Wildland Firefighter
GreyBack Forestry
02.2002 - 01.2005
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
Infantryman
US Army
03.1997 - 04.2001
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Education
High School Diploma -
Filer High School
Filer, ID03-1997
Associate of Arts - General
Austin Peay State University
Clarksville, TN05-2000
Skills
- Parts cataloging
- Shipping procedures
- Warranty administration
- Parts identification
- Automotive industry
- Ordering parts
- Customer service
- Improving customer satisfaction
- Vehicle operations
- Medical and First Aid
- Reynolds, Tek Metric, Lightspeed, Dealer track
Timeline
Parts Advisor
Action Cycles N Sleds
11.2024 - Current
Service Advisor
Christian Brothers Automotive
06.2023 - 08.2024
Service Advisor
AutoNation Ford
03.2021 - 05.2023
Assistant Service Manager
Gettely Hyundai
02.2018 - 02.2021
Service Advisor
Ferman Cheverolet
03.2016 - 01.2018
General Manager
Pennays at River Run
01.2010 - 01.2016
Convention Services Manager
Sun Valley Company
02.2006 - 01.2010
Wildland Firefighter
GreyBack Forestry
02.2002 - 01.2005
Infantryman
US Army
03.1997 - 04.2001
High School Diploma -
Filer High School
Associate of Arts - General
Austin Peay State University
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