Aaron Benton
Fort Worth,TX
Summary
Logical Systems Analyst with six years of experience delivering customized IT solutions to boost business operations. Expert at translating plans for business growth and specific needs into improved system designs. Employed knowledge of new technologies to suggest improvements to existing systems and new hardware.
Overview
6
6
years of professional experience
Work History
Systems Analyst
US Health Group (Optum)
Fort Worth, Tx
03.2022 - Current
- Served as lead analyst for the design and delivery of the USHEALTH Agent Portal, a site which serves over 4,000 agents daily.
- Ensured effective delivery by utilizing a user focused agile approach.
- Worked with stakeholders to develop an end-to-end user story map for each user group and role type.
- Prioritized features to create an effective minimum viable product and provide subsequent iterative releases.
- Created and ordered backlog items ensuring that developers fully understood requirements.
- Led outcome focused refinement sessions to provide accurate estimations on deliverables and sprint cadence.
- Collaborated with cross functional teams to ensure user stories are aligned with the overall product vision.
- Presented demos to business stakeholders and weekly status updates to IT leadership.
Business Analyst II
AAFES
Dallas, Tx
10.2019 - 03.2022
- Worked with stakeholders to create accurate test plans, including creating specific test cases to test automations against.
- Maintained and improved production environment for RPA processes.
- Executed functional, UAT and regression testing of RPA processes.
- Created documentation for the consideration, research, development, and maintenance of RPA processes.
- Planned and oversaw implementation of new RPA Processes to production environment including presenting to cab board, creating SQL scripts for table creation and user acceptance testing.
- Used JIRA scrum boards to track testing progress, testing results, ongoing issues, and team tasks.
- Used Power BI to build and design dashboards for business owners highlighting KPIs and ROI.
Business Analyst I
AAFES
Dallas, Tx
05.2018 - 10.2019
- Diagnosed inventory issues between warehouses and physical store locations.
- Created and test automated programs to clear known reoccurring data issues.
- Tested improvements made to store front inventory systems and created user facing documentation.
Education
BBA - Management Information Technology
Midwestern State University
Wichita Falls, TX05-2018
Skills
- Requirements Gathering
- Scrum expertise
- Stakeholder relationship management
- User Acceptance Testing
- Problem Identification
- Technical Documentation
- Business Analysis
- Agile Methodology
Applications
Certified Agile Foundations (Judge Group)
Timeline
Systems Analyst
US Health Group (Optum)
03.2022 - Current
Business Analyst II
AAFES
10.2019 - 03.2022
Business Analyst I
AAFES
05.2018 - 10.2019
BBA - Management Information Technology
Midwestern State University