Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Alorica
01.2023 - 09.2024
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.
Responded to customer requests for products, services, and company information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Science - Sports And Fitness Administration
Guilford Technical Community College
Jamestown, NC
05.2013
High School Diploma -
Page High School
Greensboro, NC
06.2011
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Customer Relations
Call center experience
Hobbies and Interests
Playing sports
Shooting pool
Spending time with my kids
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service Representative
Alorica
01.2023 - 09.2024
Associate of Science - Sports And Fitness Administration