Aaron Borns
Council Bluffs,IA
Summary
Proactive Terminal Manager with 20 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
19
19
years of professional experience
Work History
Omaha Terminal Manager
Captial Express
01.2023 - Current
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Fielded customer complaints and comments and rectified issues.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Coordinated driver dispatch to accomplish daily delivery requirements.
General Manager
Ontrac
10.2021 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Operations Manager
Ontrac
04.2019 - 01.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
Route Manager
Ontrac
04.2005 - 04.2019
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Education
High School Diploma -
Watertown High School
Watertown, SD06.1990
Skills
- Staff Supervision
- Dispatch
- Dispatching Workers
- Warehouse Safety
- Team Supervision
- Delegation
- Vendor Management
- Logistics Coordination
- Delivery Scheduling
- Safety
Timeline
Omaha Terminal Manager
Captial Express
01.2023 - Current
General Manager
Ontrac
10.2021 - 01.2023
Operations Manager
Ontrac
04.2019 - 01.2021
Route Manager
Ontrac
04.2005 - 04.2019
High School Diploma -
Watertown High School