Aaron Brooks
Comet Cleaners
Norman,OK
1
year of professional experience
Enthusiastic individual with hands-on experience in customer service and Creative Media Production. Handles project management and visual storytelling tasks, demonstrating adaptability and teamwork. Eager to contribute creative insights and technical skills to a dynamic media team.
Work History
Customer Service Specialist
10 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in processing orders and managing inventory using POS systems.
- Provided support in handling returns and exchanges, ensuring compliance with store policies.
- Collaborated with team members to maintain clean and organized workspaces for optimal operations.
- Trained new staff on service protocols and operational procedures for consistency in service delivery.
- Adapted readily to changing priorities while maintaining focus on customer needs and expectations.
Education
Bachelor of Science - Creative Media Production
- Extracurricular Activities: Greenlight Creative Productions
- Capstone Project: Oklahoma City Thunder Playoff Preview, I helped in developing the concept and ran the prompter. In this project we created a sports broadcast similar to something you would see on ESPN talking about the upcoming playoffs for the OKC Thunder.
Skills
Collaborative teamwork
Client relations
Adobe creative suite
Film and video production
Customer service
Data entry
Complaint handling
Networking and relationship building
Production management
Scriptwriting proficiency
Pre-production planning
Project management
Timeline
Customer Service Specialist
Comet Cleaners
07.2021 - 05.2022Read More
University of Oklahoma
Bachelor of Science from Creative Media Production
Read More