Aaron Candelaria

Respond to customers with a sense of urgency to provide an excellent customer experience.
Proactively identify opportunities to improve operational efficiency.
Build and develop relationships with customers to ensure continued partnership, Coca Cola being my biggest customer.
Communicate shipment updates proactively and accurately ensuring a customer centric approach.
Analyze customer inquiries and provide quality and timely insights and updates to your customers.
Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations.
Network internally with Account Management and Capacity teams.

Followed up with customers, carriers, and suppliers to resolve inquiries and enhance satisfaction. Answer incoming calls. Schedule appointments. Provide shipment information. Audit load information. Complete customer/carrier/supplier requests. Tracked and traced shipments to ensure timely delivery and accurate information. Entered data into systems to maintain accurate and updated records for operational efficiency.

Member of Board of Directors with ownership interest. Guided company strategy and client relations to align with long-term vision. Fiduciary duty to protect the organizations assets and members investments

Entering daily patients procedures into billing software to bill patients. Analyze weekly audits to correct patients’ bills processing the invoices to insurance companies. Operating as the lead point of contact for any and all matters specific to your accounts, including In Tandems Largest Customer. Building and maintaining strong, long-lasting customer relationships.