Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Castro

Zephyrhills,FL

Summary

Results-driven professional with extensive experience as a Driver at Vaso Logistics INC, excelling in customer service and safety compliance. Proven ability to enhance operational efficiency through effective training and development. Skilled in commercial driving and adept at managing unexpected challenges, ensuring timely deliveries while maintaining high satisfaction levels.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Driver

Down Range Trucking
Zephyrhills, FL
08.2024 - 03.2025
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Completed necessary paperwork and documentation for deliveries.
  • Secured merchandise, avoiding damage during transportation.

OTR Company Driver

Vaso Logistics INC
Mount Prospect, IL
06.2021 - 08.2024
  • OTR flatbed division/ hazmat refer
  • Ensured compliance with all applicable safety regulations while driving and loading and unloading cargo.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Inspected vehicle before each trip to ensure proper working condition of brakes, lights, wipers, tires and other related equipment.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Reported any mechanical issues or damage to supervisor immediately.
  • Complied with all applicable traffic laws at all times when operating company vehicle.

Driver

Cemex
Tampa, FL
07.2020 - 06.2021
  • Safely drive the truck to and from the destination, applying knowledge of DOT driving regulations and area roads.
  • Checked loads to ensure the product is being hauled in an appropriate and safe manner, to adjust to the desired level.
  • Verified directions with plant personnel before leaving the plant to ensure delivery to the correct customer and job site.
  • Kept equipment in an acceptable condition of cleanliness using approved cleaning materials and supplies.
  • Maintained radio contact with the supervisor/dispatch to receive and transmit delivery instructions.
  • Assisted other company employees as needed.
  • Completed pre- and post-trip inspections on truck equipment and supplies, such as tires, lights, brakes, gas, oil, and water.
  • Ability to take orders, instructions, and guidance from supervisors and management.
  • Adhere to all CEMEX, D.O.T., and O.S.H.A.
  • Rules and regulations, at all times.
  • Met and exceeded company safety standards.
  • Performed other job responsibilities as assigned by management

ATM Service Technician

Loomis Armor Truck
Tampa, FL
06.2019 - 06.2020
  • Experienced in a fast-paced environment
  • Exceptional focus and reliable armed security guard with an excellent record of safety, security, and assurance.
  • Great attention to detail and organizational skills
  • Instincts for detecting suspicious and unusual behavior as well as preventing difficult situations from escalating into crisis situations
  • Reliable worker with a 'can do' attitude
  • Excellent work ethic and commitment to top performance
  • Fire arm safety training
  • Intelligence gathering techniques
  • Crime prevention methods
  • Trained in emergency response / situations
  • Inspection of truck and gages prior to departure
  • Pick - up / delivery and safe guard of valuables / cash
  • Record all cash, receipts and tickets
  • Maintain log books of delays and / or accidents
  • Communications with supervisors, dispatch, and clients
  • Report all accidents, damages, and malfunctions involving company equipment to management
  • Established and maintain excellent all customer relations
  • Verify all dispatch instructions
  • Operate all armed weapons in a safe manner

Shift Manager

Domino's Pizza
Tampa, FL
01.2019 - 06.2019
  • Delivery service.
  • Cash handling.
  • Customer escalation.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Monitored inventory levels and placed orders for supplies as needed.

Clerk

Capstone Logistics LLC
Fountain, CO
06.2018 - 01.2019
  • Billing and Data Entry
  • Adhere to company operating policies and procedures
  • Maintain driving logs, prepare vehicle performances forms and complete daily paperwork
  • Maintained cleanliness to warehouse and office
  • Certified forklift user
  • Operated cash register to process cash, check, and credit card transactions.
  • Communicated with customers and employees to answer questions or explain information.

Owner/Operator

Castro's Truckin LLC
Tampa, FL
11.2017 - 05.2018
  • Maintained files and administrative records
  • Maintained errors, liability insurance, hiring, workman's compensation
  • Resolved customers complaints
  • Laid out routes for optimal efficiency
  • Provided training

Quality Assurance

Ralph's Transfer Inc.
Tampa, FL
10.2012 - 10.2017
  • Reporting directly to the General Manager of Operations.:
  • Ensuring driver/techs customer service scores exceeded company expectations for account retainment and customer satisfaction
  • This involved appliance tech training, field audits, site inspections, safety measures, and customer support
  • I was a resource for any complex customer service inquiries involving delivery installation protocols and resolutions
  • Responsible for all claim's inquiries, investigation, and resolutions
  • Due to my efforts, the company experienced more than a 50% reduction in claims activity which attributed to our high customer satisfaction scores above 4.90 (out of 5)
  • Tech training also allows our company to manage the parts inventory to a higher degree with minimal to no waste
  • Assisted in developing in-house safety training programs which included both field 3rd party personnel and warehouse employees
  • Knowledgeable in warehouse operations, delivery truck routing, and customer service software

Combat Engineer

U.S. Army
Tampa, FL
04.2010 - 10.2010
  • During my time in the U.S Army as a combat engineer my primary duties included and not limited to:
  • Construct fighting positions, fixed/floating bridges, obstacles and defensive positions
  • Place and detonate explosives
  • Conduct operations that include route clearance of obstacles and rivers
  • Prepare and install firing systems for demolition and explosives
  • Detect mines visually or with mine detectors
  • Skillful in all aspects of map reading, land navigation

Manager

Domino's Pizza
Tampa, FL
08.2007 - 12.2009
  • As a Domino's Manager, I made weekly scheduling for employees and driver routes
  • Did inventory of the store and its goods
  • Handled cash and accurate calculation of money intake
  • Close and secure the store nightly
  • Well communication skills with the ability to communicate with consumers, managers, and employees on all levels
  • Maintaining the ability to prioritize, and be aware of things that need to be done
  • Ability to advise and listen to customer complaints and problems
  • As well as the ability to solve problems that arise with customers

Education

Commercial Driver's License (CDL) -

Class A
07.2024

High School Diploma -

Hillsborough High School
Tampa, FL
05.2007

Associate of Arts - Criminal Justice

Saint Leo University
Saint Leo, FL

Skills

  • Communication skills
  • Training & development
  • Microsoft Office
  • Customer service
  • Warehouse management
  • Warehouse experience
  • Tanker
  • Hazmat
  • Box truck
  • Commercial driving
  • Intelligence experience
  • Tractor-Trailer
  • Delivery Driver Experience
  • Flatbed
  • Load & Unload

Certification

  • Forklift Certification, 07/01/24
  • CDL A, 07/01/24
  • Tanker Endorsement, 07/01/24
  • Hazmat Endorsement, 07/01/24

Timeline

Driver

Down Range Trucking
08.2024 - 03.2025

OTR Company Driver

Vaso Logistics INC
06.2021 - 08.2024

Driver

Cemex
07.2020 - 06.2021

ATM Service Technician

Loomis Armor Truck
06.2019 - 06.2020

Shift Manager

Domino's Pizza
01.2019 - 06.2019

Clerk

Capstone Logistics LLC
06.2018 - 01.2019

Owner/Operator

Castro's Truckin LLC
11.2017 - 05.2018

Quality Assurance

Ralph's Transfer Inc.
10.2012 - 10.2017

Combat Engineer

U.S. Army
04.2010 - 10.2010

Manager

Domino's Pizza
08.2007 - 12.2009

Commercial Driver's License (CDL) -

Class A

High School Diploma -

Hillsborough High School

Associate of Arts - Criminal Justice

Saint Leo University

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Aaron Castro