Aaron Centeno Palacios
Orlando,FL
Summary
Dynamic professional with a proven track record at Daily Management, excelling in customer service and problem-solving. Leveraged excellent communication skills to enhance guest experiences and optimize office workflows. As Head Coach at Reflex Gym, developed tailored training programs, fostering a positive environment that led to significant client satisfaction and improved performance outcomes.
Developed strong customer service and organizational skills in fast-paced environment, including handling administrative tasks and managing client interactions. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively. Focused on creating positive experiences and ensuring efficient operations.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Daily Management
07.2025 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Assisted guests with inquiries, providing prompt and accurate information to enhance their experience.
- Coordinated scheduling of appointments and meetings, optimizing office workflow efficiency.
- Maintained organized filing systems for records and documentation, supporting administrative tasks.
- Utilized reservation software to manage bookings and cancellations effectively.
Head Coach
Reflex Gym
08.2022 - 08.2023
- Developed individualized training programs tailored to client goals and fitness levels.
- Coordinated group classes, ensuring engagement and adherence to safety protocols.
- Monitored athlete performance, providing constructive feedback to enhance skills and techniques.
- Implemented new training methodologies to improve overall client satisfaction and results.
- Fostered a positive team environment through effective communication and leadership strategies.
- Mentored junior coaches, enhancing their coaching techniques and professional development.
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Education
Master of Science - Psychology
University of Central Florida
Orlando08-2027
Associate of Arts - Psychology
Valencia College
Orlando, FL05-2025
High School Diploma -
Lake Nona High School
Orlando, FL05-2024
Skills
- Excellent communication
- Problem-solving skills
- Hospitality services
- Time management
- Attention to detail
- Customer service
- Complaint resolution
- English/Spanish fluency
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk Assistant
Daily Management
07.2025 - Current
Head Coach
Reflex Gym
08.2022 - 08.2023
Master of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Valencia College
High School Diploma -
Lake Nona High School