Aaron Cha’dae Bingham
Glendale
Summary
Experienced Unarmed Security Officer with a broad range of skills in asset protection, surveillance, and incident response. Strong emphasis on maintaining high levels of professionalism, integrity, and establishing positive relationships with team members as well as the public. Proven ability to respond quickly and calmly to emergency situations. Past roles marked by strong contributions to safety, loss prevention, and effective teamwork.
Overview
4
4
years of professional experience
Work History
Security Patrol Driver
Brosman Secuirty
Glendale
04.2025 - 05.2025
- Conducted regular patrols of facility grounds, parking lots, and perimeter areas to deter criminal activity.
- Monitored access points and addressed suspicious activity to ensure a secure environment.
- Responded promptly to emergencies, following established procedures for appropriate action.
- Maintained accurate logs of all security-related activities and daily officer reports.
- Provided escorts for visitors as needed, enhancing safety throughout the facility.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
- Operated communication systems between stationed officers to facilitate coordination.
- Supported colleagues by fostering a collaborative work environment.
Contact Center Agent
Wells Fargo Aop
Phoenix
11.2023 - Current
- Conducting outbound/inbound calls to potential customers to discuss potential needs, address concerns, update personal files/information.
- Develop and maintain relationships with new and existing customers through regular follow-up.
- Identify customer needs and provide appropriate solutions or recommendations.
- Utilize Talk-Desk to reach out to managers to better reach a resolution on customers case.
- Provide exceptional customer service by creating inquiries, resolving issues, and ensuring customer satisfaction.
- Consulted with outside parties to resolve discrepancies and create effective resolutions.
Quality Inspector
Precision Solutions
Phoenix
08.2023 - 11.2023
- Inspect Imbound & outbound car part matériels for kind, condition and supplier documentation.
- Moving pallets to designated location using pallet jack for easier shipment.
- Making sure production parts are conforming to the blueprint, and all paperwork is accurate.
- Lifting up to 30-40lbs items to inspect and detail.
- Runner brought product.
- Responsible for gathering all the information needed to build a CAPA report.
- Drilling, cutting, measuring car parts while handing aluminum, metals, plastics, etc.
- Identified potential areas of improvement that could enhance quality.
Customer Service Specialist
Arizona Textiles
Phoenix
07.2022 - 08.2023
- Manage 50+ daily customer calls; answer customer questions, clarify product offerings, and work to resolve account issues.
- Process 30+ new or revised orders each day.
- Update customer profiles and track unresolved issues in internal CRM system.
- Serve as a positive, proactive, and empathetic sounding board for customers; acknowledge complaints and address concerns.
- Partner with managers to deliver solutions; escalate issues as needed.
- Cultivate in-depth product knowledge; attend quarterly trainings and service workshops to develop expertise.
Package Handler
Gxo
Phoenix
12.2021 - 07.2022
- Organize and load delivery truck - providing excellent customer contact skills.
- Unload packages onto a conveyor belt.
- Lifting up 30-40lbs.
- Assembling, line, carton, crates, as well as containers manually to prepare them for shipment.
- Examining and Scanning packages using RF scanner to send down the line.
- Stacking/Labeling boxes on crates and using electric pallet jack to move into designated location.
- Using forklift to manually move packages into designated locations for easier transport.
- Package boxes by filling voids and arranging items to fit appropriately based on size, dimension and weight.
Package Handler
Eaton
Phoenix
05.2021 - 12.2021
- Tagging/Bagging Merchandise using scanner.
- Unloading merchandise and labeling merchandise according to instructions provided on work order.
- Stocking Merchandise and keeping merchandise organized clean and secure to fully protect company assets.
- Carefully followed a schedule to ensure timely delivers and pick-up’s.
- Used specific packaging methods to prevent damaged during delivers.
- Report delays and damages or suspicious packages to my supervisor.
- Utilized barcode scanning equipment to process incoming and outgoing packages.
Education
High School Graduate -
Greenway High School
Phoenix, AZ01.2023
Skills
- Customer service and support
Call handling and resolution
- Data entry and reporting
- Relationship management
- Communication skills
- Conflict resolution
- Time management
- Surveillance monitoring
- Emergency response
- Risk assessment
- Attention to detail
- Building security
- Patrol operations
- Self-discipline
- Dependability
- Analytical thinking
- Situational awareness
References
References available upon request.
Timeline
Security Patrol Driver
Brosman Secuirty
04.2025 - 05.2025
Contact Center Agent
Wells Fargo Aop
11.2023 - Current
Quality Inspector
Precision Solutions
08.2023 - 11.2023
Customer Service Specialist
Arizona Textiles
07.2022 - 08.2023
Package Handler
Gxo
12.2021 - 07.2022
Package Handler
Eaton
05.2021 - 12.2021
High School Graduate -
Greenway High School
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