Aaron Chavez
Annandale,VA
Summary
Knowledgeable parts counter person proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. People person and sales knowledgeable.
Overview
7
7
years of professional experience
Work History
Parts Counterman
Passport BMW
01.2021 - Current
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department for use.
- In charge of wholesale accounts. Provide parts for other repair shops in the area.
- In charge of A/R accounts for repair shops
Parts Counter Person
Bmw Of Alexandria
03.2018 - 12.2020
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department for use.
- In charge of whole sale accounts and A/R statements
Collision Estimator
Caliber Collision
02.2016 - 01.2018
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Used [CCC] to calculate damages and claim values.
- Accurately estimated parts and labor for over repairs.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Worked with repair shops to review potential costs and overall necessity of body repairs.
- Worked with all insurances to provide exemplar service
Education
High School Diploma -
Northern Virginia Community College
Annandale, VA06.2013
Skills
- Promotional Planning
- Corrective Actions
- Store Layouts
- Parts Installation Knowledge
- Excel Knowledge
- A/R statement Knowledge
Languages
Spanish
Full Professional
Timeline
Parts Counterman
Passport BMW
01.2021 - Current
Parts Counter Person
Bmw Of Alexandria
03.2018 - 12.2020
Collision Estimator
Caliber Collision
02.2016 - 01.2018
High School Diploma -
Northern Virginia Community College
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