Experienced operations professional with an unrelenting drive for continuous improvement, accountability, and operational excellence.
Overview
16
16
years of professional experience
Work History
Operations Manager
UNFI
10.2021 - Current
Led and coached frontline leaders driving employee performance, customer satisfaction and safety.
Led successful change initiatives, ensuring a seamless transitions during organizational restructuring efforts.
Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
Assisted the labor standards team by conducting thorough investigations of policy violations
Enforced compliance with all OSHA safety and SQF standards
Traveled to distribution sites across the network implementing process improvements and operational strategies
Operations Superintendent
UNFI
06.2020 - 10.2021
Led the 2nd and 3rd shift operations team in our automated grocery warehouse
Created a safe working environment by enforcing safety protocols and policies
Developed and maintained strong working relationships with external vendors and suppliers.
Mitigated operational expense by streamlining processes.
Analyzed and reported on key performance metrics to senior leadership
Sr Warehouse Supervisor
UNFI
11.2019 - 06.2020
Led our 3rd shift operations team in the automated grocery warehouse.
Mentored junior staff members in warehouse supervision leading by example, fostering a culture of professional growth within the team.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Supervisor
UNFI
08.2018 - 11.2019
Supervised warehouse operations by managing employees following our CBA
Supervised shipping and receiving, distribution and workplace safety
Completed daily operations on time and maintained high standards of accuracy.
Increased employee productivity and case throughput in all job assignments
Routing Coordinator
Supervalu
11.2015 - 08.2018
Interact with all inbound and outbound DC traffic, ensuring timely and accurate account of all check-ins and check-outs of Supervalu fleet and3rd party carriers
Determine the most efficient routing possible for all deliveries; placing importance on maximizing load size with minimum miles driven, ensuring the most cost effective transportation possible
Audit driver route sheets and trip reports, enforcing compliance with all DOT standards and company policies
Manager/Bartender
Panino Brothers
05.2009 - 12.2015
Hire and train staff
Manage bar revenue, ensuring all patrons are billed properly
Audit server and bartender tabs, keeping all employees honest and accountable
Quickly defuse situations regarding guest complaints and issues
Maintain accurate drink orders in a high volume and high stress environment
Education
High School Diploma -
Eastview High School
Apple Valley, MN
06-2007
Skills
Problem-solving
Team leadership
Operations management and excellence
Customer service
Employee relations and conflict resolution
Inventory management
Timeline
Operations Manager
UNFI
10.2021 - Current
Operations Superintendent
UNFI
06.2020 - 10.2021
Sr Warehouse Supervisor
UNFI
11.2019 - 06.2020
Warehouse Supervisor
UNFI
08.2018 - 11.2019
Routing Coordinator
Supervalu
11.2015 - 08.2018
Manager/Bartender
Panino Brothers
05.2009 - 12.2015
High School Diploma -
Eastview High School
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