Aaron Coleman
Philadelphia,PA
Summary
Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Overview
14
14
years of professional experience
Work History
Cleaning Team Leader
Just 4 You Cleaning Service's
08.2020 - Current
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Adhered to safety protocols by enforcing proper equipment usage.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
Supervisor of Operations
City Of Philadelphia
08.2016 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Food and Beverage Supervisor
Universal Pasteurization
03.2016 - 08.2016
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Freezer Worker
Shop Rite Food Market
08.2015 - 01.2016
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
- Practiced preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items needing repair.
- Labeled, stocked and inventoried department merchandise.
- Assisted with breaking down loads and stocking assigned sections.
Cashier
BJ's Wholesale
06.2010 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Loss Prevention Manager
BJ's Wholesale
01.2012 - 04.2013
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Installed and maintained covert security equipment.
- Monitored paperwork procedures to prevent error-related losses.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Education
High School Diploma -
Academy Park High School
Sharon Hill, PA06.2011
Skills
- Staff Evaluation
- Recruitment and Hiring
- Maintenance Oversight
- Budget Planning
- Route Management
- Equipment Operation
- Cargo Handling
- Materials Transport
- Safe Driving
- Transportation Safety
- Commercial Driving
- Defensive Driver Training
Timeline
Cleaning Team Leader
Just 4 You Cleaning Service's
08.2020 - Current
Supervisor of Operations
City Of Philadelphia
08.2016 - Current
Food and Beverage Supervisor
Universal Pasteurization
03.2016 - 08.2016
Freezer Worker
Shop Rite Food Market
08.2015 - 01.2016
Loss Prevention Manager
BJ's Wholesale
01.2012 - 04.2013
Cashier
BJ's Wholesale
06.2010 - 01.2012
High School Diploma -
Academy Park High School
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