Aaron Colon

Responsible for providing excellent customer service to eye care practitioners and their patients through the company's online ordering platform. This includes answering questions, processing orders, and providing technical support.

• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Answer inbound emails and calls from eye care practitioners and patients regarding orders, products, and services.
• Meet sales goals

• Greeting customers and understanding their needs
• Demonstrating cars and explaining their features
• Taking customers on test drives
• Negotiating prices and closing deals
• Following up with customers post sale

• Continually expanded knowledge of Toyota product line to clients.
• Researched product's technical specifications and accurately communicated information.
• Logged phone numbers and email addresses to contact customers for follow-ups.

• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Performed hourly patrols of building areas, parking lots and facility grounds.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.