Lesley G Arias

• Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
• Boosted online sales by developing and implementing effective digital marketing strategies.
• Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
• Photographed, tracked, and listed items on eBay, Amazon, and Mercari, ensuring accurate inventory management.
• Streamlined order fulfillment process, reducing overall shipping times while maintaining accuracy levels.

• Established and operated this business with family support which started in high school.
• Manage day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed booking processes, ensuring timely and accurate reservations.
• Oversaw payment collection, maintaining accurate financial records.
• Developed and executed advertising strategies to enhance business visibility.

• Answered phone calls and provided new clients with required paperwork to initiate service.
• Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
• Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into required systems.
• Assisted clients with complex situations by providing clear guidance on intake process and available services, resulting in increased understanding and engagement.

Legal Assistant 12/2020-1/2021

• Assisted attorneys by preparing legal documents and organizing case files.
• Improved efficiency by maintaining accurate records and filing systems.

• Assisted in organizing community outreach efforts, enhancing voter engagement.