KAYLEN TORRES
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
Work History
Sales Representative
Kohl's
Charlotte
06.2024 - 07.2025
- Fostered customer relationships through personalized service and product knowledge.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Collaborated with team members to create engaging product displays and promotions.
Babysitter
Personal Employer
Charlotte
12.2022 - 05.2024
- Facilitated homework and educational activities, enhancing children's learning development.
- Coordinated daily schedules, including nap times, meals, and outings, ensuring structured routines for children.
- Developed trustful relationships with children, fostering a positive caregiving environment.
- Updated parents on children's daily activities and well-being, fostering open communication and collaboration.
Sales Representative
Ann Taylor
07.2022 - 02.2024
- Assisted in achieving store sales goals by providing expert styling advice to customers.
- Provided personalized styling advice tailored to individual customer needs.
- Monitored current fashion trends to offer relevant recommendations to customers.
Sales Representative
Rack Room Shoes
07.2020 - 04.2022
- Provided excellent customer service while maintaining a clean store environment.
- Guided customers in selecting shoes tailored to their lifestyle needs.
- Restocked merchandise and processed transactions with accuracy to enhance customer experience.
- Collected customer email addresses and phone numbers to facilitate effective follow-up communications.
Sales Representative
Brilliant Impressions
Fort Mill
09.2019 - 03.2020
- Provided personalized recommendations based on in-depth product knowledge to enhance customer experience.
- Processed transactions with attention to detail, ensuring high levels of customer satisfaction.
- Engaged customers to understand their needs and recommend suitable products.
- Managed inventory levels to ensure product availability for customers.
- Processed transactions accurately and efficiently at the point of sale.
Education
Bachelor of Arts - Political Science
University of North Carolina At Charlotte
Charlotte, NC05-2027
Transfer - Associate in Arts
Central Piedmont Community College
Charlotte, NC05-2023
Biotechnology -
OLYMPIC HIGH SCHOOL
Charlotte, NC01-2021
Skills
- Sales Strategy
- Sales Forecasting
- Sales techniques
- Customer support
- Computer Literacy
- Time Management
- Problem-Solving
- Bilingual - Spanish & English
- Strong Communication
- Effective communication
- Teamwork
Languages
- English
- Spanish
Timeline
Sales Representative
Kohl's
06.2024 - 07.2025
Babysitter
Personal Employer
12.2022 - 05.2024
Sales Representative
Ann Taylor
07.2022 - 02.2024
Sales Representative
Rack Room Shoes
07.2020 - 04.2022
Sales Representative
Brilliant Impressions
09.2019 - 03.2020
Bachelor of Arts - Political Science
University of North Carolina At Charlotte
Transfer - Associate in Arts
Central Piedmont Community College
Biotechnology -
OLYMPIC HIGH SCHOOL