Luis Jaimes
Sacramento,CA
Summary
Proven Sales Representative with a track record of enhancing customer satisfaction and expanding client bases at Archpreneurs. Excelled in relationship building and sales development, leveraging interpersonal communication skills and sales expertise to consistently exceed quotas. Skilled in Microsoft applications and adept at payment processing, demonstrating a blend of hard and soft skills to drive territory growth and customer retention.
Overview
1
1
year of professional experience
Work History
Sales Representative
Archprenuers
Sacramento, CA
09.2024 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Exceeded sales targets through effective planning and goal setting.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Pizza Maker/ Cashier
Pieology Pizzeria
Sacramento, CA
08.2023 - 01.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
- Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
- Coached new workers on store policies, pizza making, and dough preparation.
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
- Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
- Ensured all pizzas met visual and taste standards before serving, guaranteeing customer satisfaction.
- Provided exceptional customer service, answering queries and offering recommendations.
- Adapted quickly to custom orders, demonstrating flexibility and culinary creativity.
- Kept abreast of latest trends in pizza and Italian cuisine, enhancing menu diversity.
- Fostered positive team environment, encouraging open communication and efficiency.
- Resolved any kitchen issues swiftly, minimizing disruption to service.
- Managed inventory levels to prevent shortages or excess, optimizing ingredient freshness.
- Implemented system for tracking ingredient usage to minimize waste.
- Monitored food safety compliance, adhering to strict health regulations.
Education
Master Of Real Estate Development -
Sacramento City College
Sacramento, CAGED -
Newest Charter High School
Los Angeles, CA06.2023
Skills
- Sales expertise
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
- Objection handling
- Sales strategy development
- Relationship selling
- Cold-calling
- Sales consultation
- Prospecting skills
- Competitor research
- Closing talents
- Inside and outside sales
- Solutions planning
- Closing sales
- Multitasking
- Multitasking Abilities
- Reliability
- Customer Satisfaction
- Customer Engagement
- Team building
- Conflict Resolution
- Sales process
- Professionalism
- Solution selling
- Sales strategy
- Opening and closing procedures
- Client acquisition
- Food safety and sanitation
- Stock management
- Upselling techniques
- Sales Cycle Management
- Direct Sales
- Persuasive Communication
- Point of sale operation
- Brand representation
- Consultative Selling
- Merchandising proficiency
- Full-cycle sales process
Languages
Spanish
Full Professional
Timeline
Sales Representative
Archprenuers
09.2024 - 12.2024
Pizza Maker/ Cashier
Pieology Pizzeria
08.2023 - 01.2024
Master Of Real Estate Development -
Sacramento City College
GED -
Newest Charter High School