Results-driven Finance Professional experienced in operational management, accounting, and compliance. Achieved efficiency in payroll and accounts payable management while ensuring regulatory compliance and optimal financial reporting. Focused on delivering accurate analytics and strategic improvements that enhance organizational performance.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Sales Representative
Metro by T-Mobile
Yonkers, NY
11.2024 - Current
Generated new sales leads through targeted cold calling and proactive networking.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Cultivated strong customer relationships, driving repeat business and referrals.
Demonstrated mobile devices and plan options to potential customers.
Educated customers on device features and usage, enhancing overall customer experience.
Guided customers in product selection and service inquiries, enhancing satisfaction.
Answered inquiries from prospective customers regarding features of products and services offered.
Addressed customer complaints and resolved issues promptly.
Collaborated with team members to meet sales goals and improve service.
Maintained accurate records of all sales and prospecting activities.
Processed customer transactions using point-of-sale systems.
Maintained store appearance to provide a welcoming environment.
Participated in training sessions to enhance product knowledge and skills.
Analyzed customer feedback to improve products and services.
Conducted follow-up calls to nurture leads and assess interest in products or services. with prospects to facilitate timely deal closures.