Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aaron Cooper

Houston,TX

Summary

  • Honorable Discharge: Successfully completed years of service in the U.S. Army with an honorable discharge, demonstrating discipline, commitment, and adherence to Army values.
  • Family Care Plan: Fulfilled responsibilities under the Family Care Plan, balancing personal obligations with military duties.
  • Leadership & Training: Led and mentored junior personnel in the Human Resources field, helping them navigate Army HR systems and procedures.
  • Personnel Management: Managed and updated personnel records for soldiers, ensuring the accuracy of critical data related to promotions, benefits, assignments, and separations.
  • Awards and Recognition: Received various awards and recognition for outstanding service and contributions, including performance-based honors during your time in the Army.

Customer Service & Retail Achievements

  • Cash Handling and Sales: Processed hundreds of transactions daily with 100% accuracy in cash, credit, and digital payments.
  • Customer Satisfaction: Consistently received positive feedback from customers for exceptional service in various retail positions, from cashiering to parking lot assistance.
  • Inventory Management: Improved stock organization and inventory management systems, contributing to a 10% reduction in stock-outs in previous roles.
  • Productivity: Recognized for maintaining a fast and efficient pace in restocking and organizing inventory, ensuring shelves remained fully stocked during peak hours.
  • General Skills & Workplace AchievementsEfficiency Improvements: Streamlined mailroom processes, reducing time spent on sorting and distributing mail by implementing new organizational strategies.
    Safety Compliance: Maintained 100% adherence to safety protocols in all roles, contributing to a hazard-free environment.
    Team Collaboration: Collaborated successfully in high-pressure environments, working with both team members and management to meet and exceed goals.
    Customer Loyalty: Contributed to customer retention by providing personalized service and resolving issues quickly, which enhanced the store’s reputation.

Overview

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1
Certification

Work History

General Utility Worker

Fiesta Mart LLC
Houston, TX

Duties and Responsibilities

  • Maintained cleanliness and organization across store areas, including sales floor, restrooms, stockrooms, and employee break areas.
  • Assisted with routine maintenance and minor repairs on store fixtures, carts, and equipment.
  • Collected and disposed of trash and recyclables regularly to ensure a clean and safe shopping environment.
  • Operated cleaning equipment such as floor scrubbers, buffers, and compactors safely and effectively.
  • Performed light groundskeeping duties including sweeping entrances, removing debris, and clearing walkways.
  • Monitored and replenished cleaning and sanitation supplies as needed.
  • Responded promptly to spills, hazards, or maintenance issues to prevent customer or employee accidents.
  • Supported stocking teams during high-volume periods with general labor and shelf maintenance.
  • Followed store safety policies and OSHA regulations to ensure a hazard-free environment.
  • Assisted in setting up displays and promotional fixtures as directed by management.

Restocker

Fiesta Mart LLC
Houston, TX

Duties and Responsibilities

  • Restocked shelves, coolers, and displays with products according to store layout and planograms.
  • Checked product dates and rotated stock to ensure freshness and minimize waste.
  • Unloaded deliveries and transported products to appropriate departments using hand trucks or pallet jacks.
  • Maintained clean and organized shelves, stockrooms, and work areas.
  • Monitored inventory levels and reported low-stock items to management for reordering.
  • Assisted customers in locating products and answered basic product-related questions.
  • Ensured all items were properly labeled and priced in accordance with store policies.
  • Collaborated with team members to complete restocking tasks quickly and efficiently during high-traffic hours.
  • Followed safety protocols when handling heavy or hazardous materials.
  • Performed other duties as assigned by supervisors, including assisting with special promotions or seasonal resets.

Parking Lot Attendant

Fiesta Mart LLC
Houston, TX

Duties and Responsibilities

  • Assisted customers with loading groceries into vehicles in a friendly and courteous manner.
  • Retrieved shopping carts from the parking lot and returned them to store entry points consistently.
  • Maintained cleanliness and safety of the parking lot by removing debris, spills, and hazards.
  • Monitored parking areas to ensure proper use of designated spaces, including handicapped and pickup zones.
  • Reported suspicious activity, vehicle issues, or safety concerns to store management promptly.
  • Provided directions and basic store information to customers as needed.
  • Assisted with cart corral maintenance and ensured cart return areas remained clear and accessible.
  • Supported store operations during peak hours or inclement weather by managing cart flow and assisting elderly or disabled customers.
  • Operated handheld radios or communication devices to stay in contact with store personnel.
  • Followed all safety and customer service protocols to ensure a positive shopping experience.

Cashier/Customer Service

Fiesta Mart LLC
Houston, TX

Duties and Responsibilities

  • Processed customer purchases quickly and accurately using POS systems, handling cash, credit, and digital payments.
  • Provided friendly and professional service to ensure a positive shopping experience for every customer.
  • Resolved customer concerns and returns efficiently while following store policies and maintaining satisfaction.
  • Maintained a clean, organized, and well-stocked checkout area.
  • Assisted customers with locating products, answering questions, and making recommendations.
  • Balanced cash drawers and prepared daily sales reports with accuracy and attention to detail.
  • Collaborated with team members to ensure smooth front-end operations and minimized wait times.
  • Promoted store promotions, rewards programs, and upsold products when appropriate.
  • Adhered to all company policies regarding safety, loss prevention, and cash handling.
  • Supported additional store tasks such as stocking shelves and organizing displays when needed.

Temporary Worker

Schutz Container Systems
Pasadena, TX

Duties and Responsibilities

  • Assembled water container components efficiently and accurately according to production specifications.
  • Operated machinery and tools such as sealers, welders, and cutters in a safe and productive manner.
  • Inspected containers for quality assurance, identifying and removing defective or damaged products.
  • Maintained a steady workflow by keeping pace with conveyor systems and team production targets.
  • Performed routine cleaning and maintenance of tools, equipment, and workstations.
  • Followed detailed instructions, blueprints, or schematics to ensure consistent product standards.
  • Packaged and labeled finished products for shipment or storage in accordance with company procedures.
  • Complied with all safety guidelines, including wearing personal protective equipment (PPE) and reporting hazards.
  • Worked closely with supervisors and team members to troubleshoot issues and improve efficiency.
  • Participated in daily safety briefings and contributed to a clean, organized, and team-oriented environment.

Human Resources Specialist

US Army
Fort Carson, CO

Duties and Responsibilities

  • Managed personnel records for soldiers, ensuring accuracy in data related to promotions, benefits, assignments, and separations.
  • Processed and tracked actions for evaluations, awards, leaves, and reassignment orders using military HR systems (e.g., iPERMS, eMILPO, and IPPS-A).
  • Conducted in- and out-processing briefings, advising personnel on entitlements, policies, and administrative procedures.
  • Supported unit readiness by maintaining up-to-date personnel accountability and strength reports.
  • Prepared and reviewed official military correspondence, reports, and documentation in accordance with Army regulations.
  • Provided HR support for deployments, mobilizations, and family care plans.
  • Maintained strict confidentiality and compliance with Army privacy and security standards.
  • Assisted commanders and senior leaders with personnel-related matters, including performance evaluations and disciplinary actions.
  • Trained and supervised junior HR personnel on administrative processes and military protocol.
  • Participated in audits and inspections, ensuring full compliance with Army Human Resources standards and procedures.

Education

High School Diploma - Stem

Kashmere High School
Houston, TX
06.2020

Skills

    Technical and Professional Skills

  • Human Resources Management: Personnel record management, benefits administration, compliance with military HR regulations (eg, iPERMS, eMILPO, IPPS-A), processing orders and evaluations
  • Customer Service: Experience handling customer inquiries, resolving complaints, and ensuring customer satisfaction in a variety of environments
  • Operations and Logistics: Organizational skills, inventory management, stock rotation, and supply chain support
  • Mailroom Management: Postal service handling, managing mail flow, ensuring proper distribution and security of sensitive materials
  • Safety Protocols: Knowledge of OSHA regulations and military safety standards, maintaining safe work environments
  • Team Collaboration: Ability to work effectively in team settings, assisting colleagues and coordinating efforts to achieve goals
  • Technology and Systems: Familiarity with HR software, POS systems, Microsoft Office (Word, Excel, Outlook), and basic knowledge of coding or IT systems (from STEM education)
  • Problem Solving and Critical Thinking: Ability to analyze problems, identify solutions, and implement improvements in operational processes
  • Soft Skills

  • Leadership and Mentoring: Experience supervising and training junior personnel in both military and civilian roles
  • Adaptability: Ability to work in fast-paced and dynamic environments, adapting to new systems, policies, and tasks as needed
  • Communication: Strong written and verbal communication skills, with the ability to provide clear instructions and feedback
  • Time Management: Ability to prioritize tasks and manage time effectively in a high-demand environment
  • Attention to Detail: Accuracy in processing personnel records, maintaining inventory, and managing mail, with a strong focus on quality
  • Customer Orientation: A customer-first attitude, ensuring positive experiences and resolving issues promptly

Certification

  • Secret Clearance
  • Driver's License

Languages

English - Expert

Timeline

General Utility Worker

Fiesta Mart LLC

Restocker

Fiesta Mart LLC

Parking Lot Attendant

Fiesta Mart LLC

Cashier/Customer Service

Fiesta Mart LLC

Temporary Worker

Schutz Container Systems

Human Resources Specialist

US Army

High School Diploma - Stem

Kashmere High School
Aaron Cooper