Aaron Dandridge
Sacramento,CA
Summary
Detail-oriented specialist with proven expertise in customer service and safety compliance. Recognized for exceptional conflict resolution and organizational skills. Committed to enhancing operational efficiency and ensuring positive experiences for guests and team members.
Overview
20
20
years of professional experience
Work History
Specialist
The Gathering Inn
Elk Grove, California
10.2024 - Current
- Coordinated implementation of shelter policies and procedures among staff to ensure compliance and enhance operational efficiency.
- Conducted routine inspections of premises to ensure security compliance.
- Monitored security cameras and documented suspicious activities to enhance safety and security within the shelter.
- Enforced rules and regulations within the shelter, ensuring respectful treatment of all guests.
- Assisted in peacefully resolving disputes between residents while maintaining order.
- Documented incidents and reported concerns to management to facilitate timely resolution and improve shelter operations.
- Adhered to safety procedures outlined by management as shelter monitor.
- Performed light housekeeping tasks to maintain a safe and clean environment.
- Built great report with guests, as well as team members.
- Maintained excellent attendance and punctuality.
Security Officer
American Guard Services
Oakland , CA
08.2018 - 09.2022
- Trained new security personnel on protocols and emergency procedures, enhancing team readiness and response effectiveness.
- Enforced facility rules and regulations, promoting a safe work environment for all employees.
- Conducted regular patrols of facility grounds, parking lots, and perimeter areas.
- Provided exceptional customer service to visitors while maintaining strict security standards, fostering a welcoming atmosphere.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
Owner/Manager
Aaron's Hauling
Sacramento, California
07.2006 - 12.2016
- Managed daily operations of hauling services for residential and commercial clients.
- Coordinated scheduling and routing to ensure timely pickups and deliveries.
- Supervised laborers to optimize workflows and enhance service delivery.
- Built customer relationships through effective communication and service delivery.
- Maintained relationships with existing clients by providing superior customer service.
- Provided direction and guidance to employees.
- Ensured compliance with safety regulations and industry standards in operations.
Education
Graduate Certificate - Customer Service Paraprofessional
Futuro Health
Sacramento, CA05-2024
High School Diploma -
Luther Burbank
Sacramento, CA06-1992
Skills
- Customer service excellence
- Attention to detail
- Conflict resolution
- Professionalism
- Team leadership
- Organizational skills
- Coaching and mentoring
- Time management
- Problem solving
- Effective communication
- Reliability and dependability
Timeline
Specialist
The Gathering Inn
10.2024 - Current
Security Officer
American Guard Services
08.2018 - 09.2022
Owner/Manager
Aaron's Hauling
07.2006 - 12.2016
Graduate Certificate - Customer Service Paraprofessional
Futuro Health
High School Diploma -
Luther Burbank