Aaron Daugherty
Batesville,MS
Summary
Dynamic Assistant Manager with a proven track record at Pizza Hut, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and streamlined operations, achieving significant reductions in wait times. Skilled in money handling and staff training, fostering a motivated team environment that drives performance and profitability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asst Manager
Pizza Hut
Batesville, MS
01.2024 - Current
- Coordinated daily inventory management, ensuring stock levels met demand efficiently.
- Developed schedules to optimize team performance during peak hours.
- Implemented quality control measures to enhance food safety and preparation standards.
- Assisted in training new staff on customer service protocols and operational procedures.
- Streamlined order processing procedures, reducing wait times for customers significantly.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Asst Manager
Pizza-hut
Senatobia, MS
02.2021 - 01.2024
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Analyzed sales reports to identify trends and recommend menu adjustments for profitability.
- Led team meetings to boost morale and align staff with store goals and objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Asst Manager
Little Caesars
Batesville, MS
03.2019 - 01.2021
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Conducted performance evaluations and provided constructive feedback to employees.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma - Science
Batesville High School
Batesville, MS05.2020
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Customer relations
Team motivation
Staff training and development
Goal setting
Certification
Safe food handling licence
Timeline
Asst Manager
Pizza Hut
01.2024 - Current
Asst Manager
Pizza-hut
02.2021 - 01.2024
Asst Manager
Little Caesars
03.2019 - 01.2021
High School Diploma - Science
Batesville High School