Aaron Emeterio Molina
La Porte,TX
Summary
Results-oriented Retail Sales Professional experienced in driving customer satisfaction and achieving sales growth. Delivered measurable outcomes through effective communication, analytical skills, and teamwork in diverse environments. Committed to maintaining high service quality and fostering positive customer relationships. Motivated Radiology student with a passion for human anatomy, complemented by a successful sales background. Consistently met sales goals through exceptional customer engagement and personalized service, driving satisfaction and loyalty. Strong analytical and communication skills contribute to effective teamwork and operational efficiency. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike Clearance Store
5726 Fairmont Pkwy, Pasadena, TX 77505, Tx
09.2026 - Current
- Met monthly sales goals by applying effective sales methods and strong product knowledge.
- Established relationships with customers by proactively engaging shoppers and highlighting product benefits.
- Provided personalized service for repeat customers by remembering preferences and suggesting suitable products.
- Assisted customers in selecting products, increasing satisfaction and enhancing overall shopping experience.
- Helped customers with product questions to improve the shopping experience.
- Provided timely assistance to customers in-store and over the phone, enhancing the service experience.
- Operated point-of-sale systems with accuracy to process customer transactions.
- Processed POS sales accurately, including coin change, card payments, and receipts.
- Handled cash payments carefully while following company cash handling rules.
- Adapted quickly to new POS technology for smooth transitions for staff and customers.
- Worked with team members to improve store performance and share best practices.
- Met special goals for credit card applications, donations, and product promotions.
- Kept inventory records current to support stock levels and reduce out-of-stock issues.
- Supported inventory audits to ensure accurate stock counts, verifying stock levels and preventing discrepancies.
- Supported store operations by unloading deliveries, checking shipment contents, and recording received products.
- Maintained inventory accuracy through stock checks and merchandise organization.
- Organized racks and shelves to support store appearance, customer engagement, and featured merchandise.
Sales Associate
Dicks Sporing Goods
18650 Gulf Fwy, Friendswood, TX 77546
05.2026 - 07.2026
- Achieved a significant 10% increase in sales by enhancing customer service and product visibility.
- Assisted customers in selecting sports equipment, providing product knowledge and recommendations.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Conducted product demonstrations, showcasing features and benefits to drive sales engagement.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged with customers via social media to raise awareness of store events and new arrivals.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Implemented visual merchandising strategies to optimize product presentation and store layout.
- Managed inventory levels, ensuring stock availability and accurate product displays.
- Maintained accurate inventory records to support adequate stock levels and prevent out-of-stock situations.
- Handled an average of 50 customer calls daily, addressing inquiries and providing solutions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
CASHIER
Walmart
13750 East Fwy, Houston, TX 77015
04.2025 - 12.2025
- Processed customer transactions quickly using point-of-sale systems.
- Used POS system to enter orders, process payments, and print receipts.
- Processed credit card, EBT, and gift certificate payments through electronic systems.
- Handled cash accurately and checked bills for fraud.
- Kept cash drawer balances accurate throughout shifts.
- Maintained accurate cash drawer balance throughout shifts to protect financial integrity.
- Managed multiple payment methods securely and reduced discrepancies and losses.
- Resolved customer inquiries and issues promptly to enhance the service experience.
- Supported customers with service and checkout needs.
- Improved customer satisfaction through fast, accurate cash transactions.
- Addressed customer needs and suggested products to support sales.
- Verified ID for age-restricted items to stop sales of alcohol or tobacco to underage customers.
- Maintained organized and visually appealing retail area to promote sales and improve customer experience.
- Provided attentive service and addressed customer questions, resulting in positive feedback.
- Followed company policies for cash handling and customer interactions.
- Assisted customers with inquiries and service requests. with questions and resolved issues quickly.
RECEPTIONIST CLERICAL
Muniz Transport
01.2023 - 10.2024
- Oversaw front desk operations, including visitor check-in and appointment scheduling.
- Answered incoming calls and directed questions to the correct departments.
- Managed over 50 daily calls, addressing caller needs effectively.
- Enhanced visitor satisfaction through warm greetings and prompt assistance.
- Improved front desk workflow by organizing phone calls, emails, and walk-in traffic.
- Trained new reception staff on procedures and customer service standards.
- Communicated with clients via email, phone, and mail.
- Managed billing tasks and invoicing records.
- Sorted incoming mail by department for efficient delivery. Messages to appropriate personnel without delay.
- Entered, maintained, and updated records in computer databases.
- Performed assignments autonomously with effective judgment and analytical skills.
- Collected information from files and research to respond to information requests.
- Coordinated driver dispatch and communication for timely deliveries.
ASSISTANT
She Said What Tees
03.2021 - 01.2023
- Handled 50+ customer calls daily while supporting 10% sales growth.
- Provided customer service support by answering questions and resolving issues.
- Increased customer service success rates by quickly resolving customer issues. by resolving issues quickly.
- Resolved inquiries and issues promptly to increase customer satisfaction.
- Tracked sales activity to ensure customer satisfaction with service and products.
- Assisted management with daily business operations.
- Contributed to positive work environment through strong interpersonal skills and teamwork.
- Managed order fulfillment processes to ensure timely delivery of products. to improve efficiency and shorten turnaround time.
- Used POS systems for inventory tracking and maintained accurate stock levels for reordering.
- Supported shipment handling, display setup, and inventory control.
- Coordinated training sessions for new employees to improve operational knowledge. for new staff on onboarding and operational procedures.
- Improved efficiency by introducing new processes and providing administrative support.
- Planned logistics and materials for board meetings, committee meetings, and staff events.
- Improved communication between departments to support project timelines and deadlines.
- Executed quality control checks to maintain product quality assurance. on finished products to maintain high standards.
- Planned and created social media content using photos, videos, and ads.
- Partnered with marketing team on promotional materials for product launches and events.
- Shortened project completion times by multitasking effectively under tight deadlines.
- Adapted quickly to new software applications across multiple tasks.
- Adapted quickly to new software applications across multiple tasks.
Education
Associate of Science - RADIOLOGY
San Jacinto Community College
5800 Uvalde Rd Houston, TX 7704907-2027
High School Diploma -
Yes Prep Northside Secondary
5215 Jensen Dr Houston, TX 7702606-2023
Skills
- Sales techniques and skills
- Client relationship management
- Client support and service
- POS system operation
- Inventory management
- Store operations
- Checkout support
- Shipment processing
- Fitting room maintenance
- Sales prevention techniques
- Performance metrics methods
- Analytical thinking
- Time management
- Task prioritization
- Time management
- Multitasking abilities
- Analytical problem-solving expertise
- Issue resolution
- Team collaboration
- Team collaboration
- Flexible scheduling
- Communication skills
- Verbal communication
- Networking
- Customer service
- Effective scheduling
- Customer service
- Effective scheduling
Languages
- English
- Spanish
Timeline
Sales Associate
Nike Clearance Store
09.2026 - Current
Sales Associate
Dicks Sporing Goods
05.2026 - 07.2026
CASHIER
Walmart
04.2025 - 12.2025
RECEPTIONIST CLERICAL
Muniz Transport
01.2023 - 10.2024
ASSISTANT
She Said What Tees
03.2021 - 01.2023
Associate of Science - RADIOLOGY
San Jacinto Community College
High School Diploma -
Yes Prep Northside Secondary