Aaron Erickson
Yakima
Summary
Seeking a general manager position with long time, successful company that needs a team player with years of experience and practical knowledge. Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
12
12
years of professional experience
Work History
General Manager
Red Robin Gourmet Burgers and Brews
08.2020 - Current
- Supervise, evaluate, and develop professional relationships to improve restaurant culture
- Collaborate with team members to implement and evaluate restaurant goals to company objectives
- Organized regional conference calls with GMs assigning roles and topics for presenting at the regional meetings
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Training Kitchen Manager
Red Robin Gourmet Burgers and Brews
11.2017 - 08.2020
- Responsible for Kitchen Operations at Yakima Red Robin
- Responsible for hiring, training and ongoing development of the HOH Team Members
- Performed weekly inventory counts, entered orders and managed food cost
- Improved food cost savings by $22k over the previous year by minimizing waste
- Supported MITs during the first 4 weeks of training in the HOH
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Assistant General Manager
Red Lobster
09.2012 - 11.2017
- Weekly counts for inventory, and place weekly order for the whole restaurant
- Interviewed and hired team members for every hourly position in the restaurant
- Ensured standards were followed by all team members throughout my shift and coached when correction was necessary
- Performed weekly forecasts for sales, promptly wrote schedules for my department and reviewed schedules in the other departments to validate accuracy and correct staffing levels
- Coaching team members on company practices through plate preparation to uphold the standards set by the company
- Engaged with guests while they were dining at the restaurant ensuring all expectations are being met
- Worked with Director of Operations with other Kitchen Managers and supported with creating new systems and expectations to elevate their execution
- Motivated, trained, and disciplined employees to maximize performance
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT04-2017
High School Diploma - General Degree
Eatonville High School
Eatonville, WA06.2009
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Effective leader
- Efficient multi-tasker
- Customer relations
- Staff management
Accomplishments
· Highest Guest Satisfaction 2021 89.4%, 2022, 91.1%, and 2023 90.7%
· Highest Off-Premise Satisfaction 2022 78.9%
· 2023 Managing Partner Up and Comer Award
· 2023 High Roller Award
Timeline
General Manager
Red Robin Gourmet Burgers and Brews
08.2020 - Current
Training Kitchen Manager
Red Robin Gourmet Burgers and Brews
11.2017 - 08.2020
Assistant General Manager
Red Lobster
09.2012 - 11.2017
Bachelor of Science - Business Administration
Western Governors University
High School Diploma - General Degree
Eatonville High School
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