Aaron Fanchier
Norman,OK
Summary
High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation. Proficient Sous Chef highly effective at operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge. Number-year background in high-end restaurant industry. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows. Adaptable and enterprising Job Title with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sous Chef
Compass Group USA
05.2022 - 09.2022
- Assisted with menu development and planning.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Culinary Supervisor
Compass Group USA
07.2020 - 05.2022
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Directed food preparation and cooking activities to meet health and safety standards.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Served consistent portions following recipes and control standards.
- Controlled food costs and managed inventory.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Followed company, safety, security policies and procedures.
- Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
- Supported team to reach common goals.
- Anticipated guest's needs and responded to and acknowledged guests and resolved concerns.
Assistant Manager
Burger King
07.2007 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Created employee schedules to align coverage with forecasted demands.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed strategy to increase sales and drive profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored security to protect employees, customers and property.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Manager
IHOP
03.2005 - 05.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved safety procedures to create safe working conditions for workers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Legendary Trainer
Texas Roadhouse
02.2004 - 03.2007
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Developed effective training plans based on department needs and objectives.
- Tracked attendance and evaluated progress for assigned trainees.
Education
N/A - N/A
Rider High School
Wichita Falls, TXSkills
- Chef Consultations
- Professional Relationships
- Safety and Sanitation Standards
- Check Disbursement
- Kitchen Preparation
- Commanding Leadership Style
- Dish Preparation
- Kitchen Management
- Vendor Relations
- Verbal and Written Communication
- Coaching and Mentoring
- Learning Techniques
- Hiring, Training and Development
- Servsafe Certified
- Complex Problem-Solving
- Food Preparation Supervision
- Safe Food Handling
- Disciplinary Action
- Temperature Monitoring
- BOH Operations
- Staff Supervision and Coordination
- Food Preparing, Plating and Presentation
- Sales Planning
- Restaurant Operation
- Proper Storage Procedures
- Corrective Actions
- Hospitality Management
- Procedure Preparation
- Collaborative Relationships
- Safety Management
- Portion Standards
- Entrepreneurial Leadership
- Ordering and Requisitions
- Safe Handling
Certification
- Certified Sous Chef , Compass Group - 2022 Season
Timeline
Sous Chef
Compass Group USA
05.2022 - 09.2022
Culinary Supervisor
Compass Group USA
07.2020 - 05.2022
Assistant Manager
Burger King
07.2007 - 05.2020
Manager
IHOP
03.2005 - 05.2007
Legendary Trainer
Texas Roadhouse
02.2004 - 03.2007
N/A - N/A
Rider High School