Aaron Garde
Sand Springs,OK
Summary
Proven track record at Walmart Inc., excelling in high-stress customer service scenarios with outstanding problem-solving and active listening skills. Expert in operating machinery and managing chemical handling, I significantly enhanced customer loyalty and operational efficiency. Demonstrates critical thinking and a results-driven approach, ensuring customer satisfaction and safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Automotive Customer Service Representative
Walmart Inc.
05.2019 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Chemical handling.
- Supply documentation & logging.
- Voltage meter and scales.
- Operating baler and other machinery.
- Forklift.
Education
High School Diploma -
Charles Page High School
Sand Springs, OK05.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Operating machinery
- Operating computer system
- Chemical handling
- Cleaning and facility upkeep
Timeline
Automotive Customer Service Representative
Walmart Inc.
05.2019 - Current
High School Diploma -
Charles Page High School
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