AARON GIBSON

• Created innovative lending products to drive greater impact in Minority, Multicultural, and Community

Targeted (MMCT) segments.

• Designed and implemented operational procedures and checklists to increase internal efficiency and

consistency.

• Achieved double-digit year-over-year growth, including a 100% increase in production in 2024.
• -Built strong relationships with local community groups to establish a referral pipeline and expand access to

homeownership.

• Recruited, trained, and led a team of loan officers, cultivating a high-performance culture rooted in

collaboration and accountability.

• Guided clients through the loan process, ensuring a clear understanding of terms and financial implications.- Reviewed loan applications and made informed recommendations for approval or denial.

• Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
• Worked with underwriters to fix application problems and resolve issues.
• Collaborated with different lenders to find best possible deal for homebuyers.
• Implemented sales strategies that established relationships with realtors and CPAs.
• Elite Presidents Club 2021: 14.5 million in volume

• Diagnosed, trouble-shoot, and repaired various issues for Apple iOS hardware and software for over 400 end users
• Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
• Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
• Documented all transactions and support interactions in system for future reference and addition to knowledge base

• Analyzed debt ratios and loan to value ratios, credit scores, property appraisals, insured qualification and justification for all loans in department
• Developed prospects for new loans by conducting 400 cold calls weekly
• Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
• Maintained regular contact with clients and identified opportunities to deliver added value to client relationships

• Tailored sales pitches to individual customer cellular and home entertainment needs
• Garnered skill and experience in AT&T cellular market, including products, principles, and market trends
• Became Orange Barred, Quarterly Sales Leaders Award for consecutive quarters in 2014 to 2015
• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs

• Facilitated the purchase and sales of homes, navigating the complex process for consumers
• Exhibited exceptional prospecting skills by generating extensive client base through aggressive marketing, and personal referrals from satisfied buyers and sellers
• Informed prospective clients on current market activities/conditions and the negotiation process of real estate transactions
• Advised clients on housing conditions to identify successful properties and promote customer satisfaction
• Compared recently sold area properties to determine competitive market prices