Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aaron Gonzalez Casas

Dallas

Summary

Dedicated banquet server with strong customer service skills, ensuring guest satisfaction and seamless event operations.

Overview

9
9
years of professional experience

Work History

Banquet Server

Hilton Anatole
Dallas, TX
04.2017 - 02.2026
  • Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless operations.
  • Coordinated setup and breakdown of banquet spaces, adhering to venue specifications and timelines.
  • Assisted in training new staff on service protocols and best practices for efficiency.
  • Managed food and beverage presentations, maintaining quality standards throughout events.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Banquet Server

Gaylord Texan Resort & Convention Center
Grapevine, TX
06.2019 - 09.2025
  • Collaborated with kitchen and event planning teams to ensure accurate service execution.
  • Streamlined inventory management processes for linens, tableware, and supplies, enhancing operational efficiency.
  • Led pre-event briefings to align team members on roles, expectations, and customer service standards.
  • Implemented feedback collection from clients post-events to improve service delivery continuously.
  • Set up banquet tables and chairs based on event requirements.

Education

Bachelor of Science - Marketing

University of North Texas
Denton, TX
08.2016

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Flexible schedule
  • Clear communication
  • Event setup
  • Hospitality service expertise
  • Safe food handling

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Banquet Server

Gaylord Texan Resort & Convention Center
06.2019 - 09.2025

Banquet Server

Hilton Anatole
04.2017 - 02.2026

Bachelor of Science - Marketing

University of North Texas