Aaron Hallam
Nashwauk,MN
Summary
Organized Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments.
Overview
11
11
years of professional experience
Work History
Operations Support Specialist
MDI
11.2024 - Current
- Implemented process improvements that streamlined support functions and reduced response times.
- Coordinated daily operational activities to enhance workflow efficiency across multiple departments.
- Analyzed operational data to identify trends, providing actionable insights for management decisions.
- Developed and maintained documentation for standard operating procedures, ensuring compliance and consistency.
- Trained new team members on tools and processes, fostering a collaborative work environment.
- Managed inventory systems to ensure accurate stock levels, minimizing shortages and overages.
- Co-Administrator of ERP system, developed training material for ERP system as well as troubleshooting day to day for operations and sales teams
Fulfillment Team Lead
Target
03.2024 - 11.2024
- Led team to meet guest expectations in digital space.
- Collaborated with partners to deliver products for guests, ensuring timely completion of all orders. Developed team members to enhance their skills and advance in their roles.
Store Director
Target
01.2023 - 12.2023
- Directed overall store management to meet Targets expectations on team culture, safety, shortage, team development, guest experience and controllable expenses.
- Improved operational performance and efficiencies to better serve the guest's needs.
- Worked directly with field partners to ensure the business continued to function smoothly.
- Partnered weekly with HR to assess all aspects of team including training, performance management, hiring and development.
- Led district in shortage results year over year.
ETL GM/FB
Target
01.2016 - 12.2022
- Oversaw the operations of the store. Leading team to plan transitions, freight, replenishment, online orders, store brand and backroom management.
- Worked to train and develop my team to grow in role. Promoted 4 team leaders to ETLs and 15 team members to team leaders during my role.
- Drove effective routines for my team to have sustainable performance and lead my store to being a top performer in the group.
- Was a district trainer and lead a monthly call with my peers to help them remove obstacles in their stores.
- Grew the total business of the store by 25% during my time.
Education
Bachelor's degree - General Studies
Saint Cloud State University
Saint Cloud, MN12-2015
Associate's degree - General Studies
Itasca Community College
Grand Rapids, MN05-2013
Skills
- Problem solving
- Team Focused
- Results Driven
- Analytical thinking
- Schedule management
- Workflow streamlining
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Operations Support Specialist
MDI
11.2024 - Current
Fulfillment Team Lead
Target
03.2024 - 11.2024
Store Director
Target
01.2023 - 12.2023
ETL GM/FB
Target
01.2016 - 12.2022
Associate's degree - General Studies
Itasca Community College
Bachelor's degree - General Studies
Saint Cloud State University