Motivated leader with strong organizational skills and prioritization abilities, areas of expertise include communication, fast pace work environments and team player as well as leader. Accomplished and energetic in customer service.
Overview
13
13
years of professional experience
Work History
Chef
Coastal Ale House
11.2023 - Current
Learned food safety standards and proper handling techniques.
Prepared ingredients under direction, enhancing culinary skills and techniques.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Handled and stored food to eliminate illness and prevent cross-contamination.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
General Dentist
Luckys Sports Pub & Grill
10.2019 - 12.2023
Managed budget preparation and financial forecasting, ensuring alignment with organizational objectives.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Customer Service Manager
Anderson Ocean Club Resort
04.2012 - 09.2018
Led customer service team, improving response times and enhancing overall customer satisfaction.
Developed training programs for new staff, ensuring consistency in service delivery and knowledge retention.
Analyzed customer feedback to identify trends and implement process improvements for service excellence.
Established performance metrics, monitoring team effectiveness and driving accountability within the department.