Aaron Hendricks
Atlanta,GA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
9
9
years of professional experience
Work History
Store Manager
Champs Sports
01.2021 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Branch Manager
Hertz Car Rental
04.2018 - 12.2020
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Tutor Mentor
Kansas Wesleyan University Coyotes
08.2014 - 12.2016
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Coached and mentored less-experienced tutors to observe and measure outcomes.
- Assisted students in developing study skills and strategies.
Education
Bachelor of Arts - Criminal Justice
Kansas Wesleyan University
Salina, KS12.2016
Associate of Science - Crime Scene Investigation
Northwest Kansas Technical College
Goodland, KS05.2014
Skills
- Companion Animal Adoption Procedures
- Stock Organization
- Store Opening and Closing Procedures
- Special Assignments
- Customer Service
- Strategic Decision-Making
- Till Counting
- Operational Efficiency
- Maximizing Profitability
- Predictive and Preventive Maintenance
- Sales Expertise
- Time Management
- Improvement Plans
Languages
Spanish
Limited Working
Timeline
Store Manager
Champs Sports
01.2021 - 09.2023
Branch Manager
Hertz Car Rental
04.2018 - 12.2020
Tutor Mentor
Kansas Wesleyan University Coyotes
08.2014 - 12.2016
Bachelor of Arts - Criminal Justice
Kansas Wesleyan University
Associate of Science - Crime Scene Investigation
Northwest Kansas Technical College