Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

Aaron Howland

Brighton

Summary

Dedicated professional with extensive experience in account management and customer service. Skilled in resolving client issues promptly and building strong relationships, contributing to high customer satisfaction and loyalty. Eager to leverage expertise for impactful outcomes.

Overview

6
6
years of professional experience

Work History

Account Manager

Southpaw Floors
11.2023 - Current
  • Managed client accounts, ensuring satisfaction and retention through proactive
  • Monitor install schedules to ensure customer projects are going smoothly and efficiently.
  • Resolve client issues quickly and effectively.
  • Identify opportunities to upsell & cross-sell products and services.
  • Serve as main point of contact for customer communication.
  • Build customer invoices and estimates
  • Collect final payments on invoices

Assistant Store Manager/ Lead Designer

Cabinets To Go
01.2020 - 10.2023
  • Led daily store operations, ensuring exceptional customer service and monitoring staff performance.
  • Trained and mentored staff on product knowledge, sales techniques, and store policies.
  • Support the hiring and development of new team members.
  • Managed inventory levels, optimizing stock replenishment processes for improved availability.
  • Created a training program that went company wide.
  • Maintained high level of customer service throughout the store
  • lead team of designers providing guidance and feedback

Education

High School Diploma -

Northglenn High School
Northglenn, CO

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Customer satisfaction
  • Relationship building
  • Goal oriented
  • Sales development
  • Issue resolution
  • Team Training
  • Goals and performance
  • Client rapport

Accomplishments

  • Top Designer and Sales Person 2 consecutive years
  • Record setting sales men in company 3 consecutive years
  • Top Performer in company
  • Implemented new company wide training program

Timeline

Account Manager

Southpaw Floors
11.2023 - Current

Assistant Store Manager/ Lead Designer

Cabinets To Go
01.2020 - 10.2023

High School Diploma -

Northglenn High School
Aaron Howland