Dynamic team leader with a proven track record, excelling in training and mentoring staff while optimizing workflow. Expert in ordering and assessing inventory. Skilled in complaint resolution and money handling, I foster a positive work environment that enhances team performance and drives revenue growth. Committed to achieving operational excellence and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Team Member
Taget
07.2023 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Assisted with inventory counts and stocking of merchandise.
Monitored and verified merchandise for proper prices and labels.
Assisted with onboarding of new employees.
Supported staff on special assignments and ad hoc projects.
Maintained productive, efficient approach to all tasks.
Learned all required tasks quickly to maximize performance.
Oversee the unloading of all fresh/refrigerated product coming into the store.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Leveraged data and analytics to make informed decisions and drive business improvements.
Established team priorities, maintained schedules and monitored performance.
Team Lead
Fadi's Mediterranean Grill
07.2017 - 01.2023
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Coached team members in techniques necessary to complete job tasks.
Managed schedules, accepted time off requests and found coverage for short shifts.
Trained new team members by relaying information on company procedures and safety requirements.
Knowledge of organizing and assessing inventory of all product necessary for the functionality of the restaurant including generating orders for new product.
Organized both the front of house staff and back of house cook timings.
Responsible for working with customers to create ideal catering orders including the delivery of those orders directly to the customer.
Overseeing the sales of the store including handling the end of day of handling of the money.
My role also included opening and closing of the store.
Worked different stations to provide optimal coverage and meet production goals.
Reduced waste and pursued revenue development strategies to keep the restaurant aligned with sales and profit targets.
Established team priorities, maintained schedules and monitored performance.