Aaron Johal
Dublin
Summary
Dynamic Operations Quality Specialist at Abbott with expertise in laboratory management and quality assurance. Proven track record in enhancing safety protocols and vendor relations, while effectively managing calibration processes. Strong problem-solving skills and a commitment to operational excellence drive successful outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Operations Quality Specialist
Abbott
Alameda
01.2024 - Current
- Collaborate with other faculty members who use the lab to assess equipment, hardware, and software needs. Advise the director and leadership team on necessary equipment upgrades, replacements, and repairs.
- Evaluate lab equipment regularly, on a daily, weekly, and monthly basis, ensuring that hoods, exhaust fans, and other safety equipment are functioning properly. Lab equipment should undergo a comprehensive evaluation at least once a year.
- Recommend policies and procedures for lab operations, particularly as they relate to our mission. Key issues to address include, but are not limited to: Safety procedures, Regular maintenance, calibration, and cleaning requirements, Coordination with technicians and the leadership team to resolve equipment issues and facilitate repairs.
- Work collaboratively with all involved parties-including assigned technicians-to meet equipment and operational needs.
- Ensure that the lab remains safe and organized, taking prompt corrective action when unsafe conditions, practices, or equipment are reported or observed. Encourage swift reporting of health and safety concerns.
- Oversee multiple laboratories to guarantee that proper procedures are followed. Schedule calibrations and preventive maintenance for lab equipment, manage purchases across multiple departments, and maintain an accurate chemical inventory while ordering necessary chemicals.
- Maintaining relationships with vendors such as VWR, Thermo Fisher, Scienion, Sigma Aldrich, Mettler Toledo, and more.
- Purchaser with two different departments, experience with the ARIBA purchasing network, worked to add vendors into the system and manage invoices.
Complaint Investigator Technician
Abbott
Alameda County
11.2022 - 01.2024
- Conduct routine testing of medical devices in a laboratory setting for items returned due to customer complaints, ensuring timely closure of investigations.
- Effectively manage multiple tasks in a team environment with minimal supervision. Document investigation activities clearly and accurately using software applications, computers, and databases, while maintaining files according to established procedures.
- Ensure the proper transfer of returned products to the next stage of investigation based on documented priorities. Store products that have not been confirmed for return in the appropriate location, following established procedures for subsequent retrieval.
- Safely perform routine testing and receive returned products due to customer complaints, ensuring documentation of investigation activities is clear, accurate, and completed in a timely manner.
- Adhere to all procedures and work instructions consistently, and understand the investigation priorities as outlined in the procedures and assigned by the laboratory supervisor.
Floor Staff/Supervisor
Regal
Dublin
12.2017 - 10.2022
- Executed company policies and safety standards, ensuring a clean and safe environment for staff and customers.
- Provided exceptional customer service, fostering a welcoming atmosphere and enhancing customer satisfaction.
- Trained and mentored new team members monthly, promoting a culture of teamwork and excellence.
- Streamlined inventory management processes, reducing stock replenishment needs and improving operational efficiency.
Clubhouse Attendant/ Ballboy
Oakland Athletics
Oakland
03.2017 - 09.2018
- Provided exceptional customer service to players and clients, enhancing their overall experience.
- Developed strong relationships with athletes, consistently exceeding service expectations.
- Demonstrated effective multitasking skills in a fast-paced environment, ensuring smooth operations.
Operator
Steri-Tek
Fremont
06.2016 - 08.2016
- Operated machinery to load and unload boxes for sterilization, ensuring compliance with safety guidelines.
- Collaborated with drivers to coordinate timely shipments, enhancing operational efficiency.
- Maintained a clean and well-kept truck, contributing to reduced operational costs and improved safety.
Education
Bachelor - Business Administration and Management, General
California State University-Sacramento
Sacramento, CA05.2022
Associate of Arts and Sciences - AAS - Business Administration and Management, General
Las Positas College
08.2019
Skills
- Ariba Purchasing System
- Laboratory management
- Quality assurance
- Vendor relations
- Time management
- Problem solving
- Calibration management
- Product inspection
- Inventory Management
- Good Laboratory Practice (GLP)
Timeline
Operations Quality Specialist
Abbott
01.2024 - Current
Complaint Investigator Technician
Abbott
11.2022 - 01.2024
Floor Staff/Supervisor
Regal
12.2017 - 10.2022
Clubhouse Attendant/ Ballboy
Oakland Athletics
03.2017 - 09.2018
Operator
Steri-Tek
06.2016 - 08.2016
Bachelor - Business Administration and Management, General
California State University-Sacramento
Associate of Arts and Sciences - AAS - Business Administration and Management, General
Las Positas College