Aaron Keller
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
PC Technician
Wisetek Solutions
Sacramento, CA
11.2021 - 04.2023
- Performed computer system, software, and peripheral installation, maintenance, troubleshooting, and repair to achieve continuous availability
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks
- Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions
- Troubleshoot devices to identify and solve issues with hardware or software performance
- Diagnosed and determined system issues to route for repair
- Identified hardware issues caused by component failures using approved diagnostic tools
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Mental Health Worker
Mountain Valley Child & Family Services
Nevada City, CA
10.2019 - 05.2021
- Recognized and reported changes in the client's condition, took appropriate action, accurately documented all required activities, received accurate inventories, and secured patient belongings
- Assisted clients with hygiene, schooling, chores, comfort measures, and other activities of daily living, considering patient age, gender, culture, and stated preferences, maintaining patient privacy and respect at all times
- Listened and provided emotional support and encouragement for the behavioral client
- Assumed responsibility for maintaining a clean and safe environment, ensuring workplace procedures and HIPAA compliance
- Assisted with activities as directed by leads and supervisors, including meals, appointments, and client transportation
- Actively engages in caring behaviors, taking conscious ownership of work, and taking proactive, deliberate, and thoughtful actions regarding work activities
- Demonstrated appropriate use of independent judgment and decision-making.
Cable Technician
Comcast
Sacramento, CA
05.2019 - 10.2019
- Install, repair, and maintain residential or business internet and cable services
- Serviced feeder lines to provide cable access to multiple homes and worked with drop lines that enabled individual access to one's home
- Conduct thorough inspections of cable lines to ensure the system is working correctly
- Installs various support structures, including cable racks, j-hooks, inner ducts, and other facilities
- Traveled from job to job in utility vehicles and used tools such as cable reels, splitters, and other diagnostic equipment
- Communicate with customers and team to explain and troubleshoot issues and work to fix these problems
- Provide high-quality service to all customers.
Shipper/Packer
VSP
Rancho Cordova, CA
01.2019 - 04.2019
- Prepared items for return shipments to the leading corporate warehouse or other customers
- Duties included assembling, addressing, stamping, coordinating shipping/receiving merchandise, unloading/unpacking, verifying products, and recording incoming merchandise
- Transferred and organized merchandise to its proper location
- Unpacked and examined incoming shipments and reported damaged items to the supervisor
- Maintained inventory of shipping materials and supplies.
Material Handler III
Teleplan
Roseville, CA
08.2018 - 12.2018
- Physically transfers materials to assembly workstation, maintains bench stock, and handles completed assemblies
- Located and transferred part shortages within the plant that may be required for the completion of assemblies
- Verified and maintained stock documentation and shortage reports
- Proven ability in troubleshooting problems to root cause resolution/validate and resolve cycle count Issues.
PC Repair Technician
PowerOn Services
Roseville, CA
01.2018 - 01.2018
- Configured and connected a wide range of technological equipment
- Conducted necessary upgrades to hardware and software as needed
- Disassembled units to diagnose issues and repair equipment for customers
- Reassembled, adjusted, and cleaned equipment as needed to provide a finished product
- Recorded maintenance and repair work performed on units
- Worked in a very fast-paced environment working on up to 5 computers at a time
- Required to troubleshoot/diagnose/repair a minimum of 2 computers per hour
- Held accountable for all parts moved to and from customers' computers to our inventory.
Education
General Studies
02.2004
Skills
- Issue Diagnosis and Resolution
- Remote Support
- HelpDesk Support
- System Upgrades
- Preventive Maintenance
- Verbal and Written Communication
- Hardware Configuration
- Printers and Peripherals Installation
- Troubleshooting and Diagnostics
- Software Installation
- Computer Configurations
- Hand and Power Tools
- Parts Replacement
- Functionality Testing
- Problem Diagnostics
- Hand and Power Tool Operation
- Memory Installation
- Software Reinstallation
Accomplishments
- Mental Health (1 year), Help Desk (1 year), PC Support (10+ years), Desktop Support (5 years), LAN (1 year), Order Processing (2 years), Shipping And Receiving (3 years)
Timeline
PC Technician - Wisetek Solutions
11.2021 - 04.2023
Mental Health Worker - Mountain Valley Child & Family Services
10.2019 - 05.2021
Cable Technician - Comcast
05.2019 - 10.2019
Shipper/Packer - VSP
01.2019 - 04.2019
Material Handler III - Teleplan
08.2018 - 12.2018
PC Repair Technician - PowerOn Services
01.2018 - 01.2018
Del Oro High School - , General Studies
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