Aaron K. Mack
Warwick
Summary
Dynamic expert in venue management and immersive technology with a focus on operational strategy and team development. Proven track record enhancing service quality and efficiency for large-scale projects, alongside developing innovative immersive experiences that engage audiences effectively.
Overview
1
1
Certification
14
14
years of professional experience
Work History
DIRECTOR OF US OPERATIONS & INSTALLATIONS
Time Mission
Cranston
01.2026 - Current
- Directed daily operations, ensuring compliance with laws and regulations and enhancing operational processes.
- Established strategic relationships with vendors and suppliers to negotiate favorable terms for materials and services.
- Facilitated team collaboration through open communication channels, fostering a culture of transparency and cooperation.
OPERATIONS DIRECTOR
McVinney Auditorium
Providence
01.2019 - 01.2026
- Oversaw daily operations of venue management and event coordination to enhance efficiency and service quality.
- Managed staff scheduling and resource allocation for events and performances, ensuring optimal execution.
- Developed operational policies aimed at improving service delivery across events and performances.
SYSTEMS OPERATIONS MANAGER
ESI Design/NBBJ
New York
01.2017 - 01.2026
- Oversaw system performance and reliability for multiple immersive design projects, ensuring optimal user experience.
- Conducted daily reviews of system performance metrics to proactively address emerging issues.
- Coordinated with a range of vendors, including software developers and A/V integrators, to ensure seamless project execution.
ASSOCIATE DIRECTOR OF PRODUCTION
The Sheen Center
New York
01.2015 - 01.2017
- Monitored budgeting, forecasting, planning, and reporting activities of the department to ensure financial accuracy.
- Developed training programs for staff, fostering a supportive and productive work environment.
- Collaborated with artists and organizations for event planning and execution, ensuring successful outcomes.
PRODUCTION MANAGER / MEDIA SPECIALIST
The Isabella Stewart Gardner Museum / Museum of Fine Arts
Boston
01.2013 - 01.2015
- Managed daily production schedules for exhibitions and events, ensuring alignment with aesthetic standards.
- Conducted regular inspections of production areas for compliance with safety regulations.
- Trained new employees on equipment use and safety procedures, promoting a culture of safety and compliance.
Education
BACHELOR OF SCIENCE - Media Technologies
New England Institute of Art
Boston, MA01-2009
Skills
Certification
- Osha 30 Certification - Osha Education Center
- Certified Technology Specialist - Avixa
Timeline
DIRECTOR OF US OPERATIONS & INSTALLATIONS
Time Mission
01.2026 - Current
OPERATIONS DIRECTOR
McVinney Auditorium
01.2019 - 01.2026
SYSTEMS OPERATIONS MANAGER
ESI Design/NBBJ
01.2017 - 01.2026
ASSOCIATE DIRECTOR OF PRODUCTION
The Sheen Center
01.2015 - 01.2017
PRODUCTION MANAGER / MEDIA SPECIALIST
The Isabella Stewart Gardner Museum / Museum of Fine Arts
01.2013 - 01.2015
BACHELOR OF SCIENCE - Media Technologies
New England Institute of Art