Frank Tralongo

• Owned and operated CKI to managed the installation of Commercial Kitchens , including hoods, walk-in boxes, custom cookline suites, and custom cabinetry.
• Field measured and custom design of counters, tables and all required for a commercial kitchen.
• Trained staff on best practices for customer service and product knowledge.
• Established vendor relationships to secure quality supplies at competitive prices.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed operational procedures to enhance service efficiency.

• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Managed installation teams for CKD to receive, deliver and install full commercial kitchens throughout NYC and beyond. supervised and scheduled work crews to build walkin boxes , hand hoods, weld stainless steel counter and set complete kitchens in place as drawn on blueprints.

• Led cross-functional teams to deliver complex commercial kitchen design projects on time and within budget.
• Developed project plans, timelines, and resource allocation strategies to optimize operational efficiency.
• Collaborated with clients to define project scope, ensuring alignment with business objectives and customer needs.
• Maintained schedules to meet key milestones at every project phase.

• Procurement specialist from 2006 until retirement , retired as officer acting as director of Capital Procurement, overseeing a budget of multi millions in goods and services.
• oversaw warehouse at 500 Kingsland Ave to procure, store and deliver F&E for all new and and renovated properties for all boughs in NYC.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.