Tacarra Allen
Pittsburgh,PA
Overview
7
7
years of professional experience
Work History
Owner/ Operator Commercial Cleaning Franchise
Building Star
Pittsburgh, PA
04.2018 - 06.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
Nursing Assistant
Kane Regional Center
Glenhazel ,pa
06.2016 - 01.2018
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
Education
Psychology -
Ccac
Pittsburgh, PASkills
- Regulatory Compliance
- Labor Relations
- Financial Planning
- Business marketing
- Customer Relations
- Small business operations
- Human Resources
- Employee Development
- Strategic Planning
Timeline
Owner/ Operator Commercial Cleaning Franchise
Building Star
04.2018 - 06.2023
Nursing Assistant
Kane Regional Center
06.2016 - 01.2018
Psychology -
Ccac