Aaron Krupinsky
Summary
Dynamic and results-oriented professional who is eager to get started in the Sport Psychology field. My background in the service industry has developed my organizational and problem-solving skills. My strong work ethic and quick learning abilities contribute to significant improvements in team performance and guest satisfaction.
Overview
6
6
years of professional experience
Work History
Server (Trainer)
McMenamin's Grand Lodge
05.2023 - 07.2024
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
Athletic Facilities Student Worker
Pacific University Athletics
09.2022 - 05.2023
- Helped operate events for improved student athlete and spectator experience.
- Assisted in daily operations of athletic department functioning.
Support Staff Member
Viansa Winery
05.2022 - 07.2022
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Associate
In-N-Out Burger
04.2018 - 07.2019
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Master of Science - Sport Psychology And Motor Behavior
University of Tennessee
Knoxville, TN05-2026
Bachelor of Science - Psychology
Pacific University
Forest Grove, OR12-2023
Skills
- Organization
- Problem Solving
- Quick learner
- Positive attitude
- Customer service
- Strong work ethic
Timeline
Server (Trainer)
McMenamin's Grand Lodge
05.2023 - 07.2024
Athletic Facilities Student Worker
Pacific University Athletics
09.2022 - 05.2023
Support Staff Member
Viansa Winery
05.2022 - 07.2022
Associate
In-N-Out Burger
04.2018 - 07.2019
Master of Science - Sport Psychology And Motor Behavior
University of Tennessee
Bachelor of Science - Psychology
Pacific University
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