Oversaw daily operations, ensuring high-quality food preparation and customer service standards.
Trained staff on operational procedures and best practices to enhance team efficiency as well as correcting and coaching when necessary.
Fostered a collaborative team environment, enhancing communication and morale among staff ensuring everyone's attention was directed toward the guests.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed employee schedules, optimizing labor costs while maintaining service standards.
Assistant Manager
Sugarfish
Brentwood, CA
05.2022 - 10.2024
Fostered a positive work environment, promoting teamwork and collaboration among staff members.
Supervised all areas of restaurant to keep it clean and well-maintained.
Enhanced guest satisfaction by addressing and resolving complaints promptly and professionally.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times with any and all sidework.
Server
Sugarfish
Brentwood, CA
05.2016 - 07.2020
Delivered exceptional guest service, ensuring every guest had the a memorable experience at Sugarfish.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment for all guests.
Assisted with all sidework and the team whenever possible i.e. restocking, running food, general cleaniness.