Aaron Maldonado
Orlando,FL
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 10 years of extensive leadership experience in Sales & Management. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Agent/Team Leader Manager
Holiday Inn Club Vacations Resort
10.2018 - 11.2023
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training and development.
- Increased productivity by 23% and revenue streams by 16% through effective change management practices.
Project Manager/Installer
The Gutter Experts
06.2014 - 09.2018
- Assisted with the fabrication, assembly, installation, and repair of sheet metal gutter products
- Handled incoming phone calls to schedule customer appointments and for estimated cost projections.
Team Lead
United Parcel Service, UPS
04.2012 - 05.2014
- Unloads and distributes customer packages to their proper domestic destination, works at a consistent and efficient pace while reading labels and assorting packages into different weight classes
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
high school diploma -
East River High School
Orlando, FLSkills
- Performance Tracking and Evaluations
- Quality Assurance Training
- Production Streamlining
- Identifying Opportunities
- Strategic Vision
- Managing Operations and Efficiency
- Agility Drills
Certification
Licensed to sell Health & Life Insurance
Speak English & Spanish
Languages
English
Spanish
Professional Working
Timeline
Sales Agent/Team Leader Manager
Holiday Inn Club Vacations Resort
10.2018 - 11.2023
Project Manager/Installer
The Gutter Experts
06.2014 - 09.2018
Team Lead
United Parcel Service, UPS
04.2012 - 05.2014
high school diploma -
East River High School