More than 10 years of customer service. Proven ability to meet or exceed all customer service goals. Pleasant personality, hardworking, and dedicated to customer satisfaction.
Overview
12
12
years of professional experience
Work History
Licensed Insurance Agent
Clearview Medicare
06.2023 - Current
Inbound and outbound medicare sales calls, selling medicare advantage plans.
Licensed Insurance Agent
Your Way Medicare
01.2023 - 03.2023
Sold medicare advantage plans during the OEP period.
Licensed Insurance Sales Agent
Health IQ
07.2022 - 12.2022
Sold Medicare Advantage plans, Sold Medicare Supplement plans, Sold Medicare stand alone plans pdp, vision and dental
CSR
Everise/C3
01.2021 - 07.2022
Schedule Covid vaccines, Answer questions about the vaccine
Realtime Analyst
Everise/C3
09.2020 - 01.2021
Assign Benefit Advisor’s appointments, Update the skills for the agents, Insure agents are in correct phone Aux during business hours. Managed multiple reports.
Licensed Insurance Agent
C3
09.2019 - 09.2020
Customer Service Representative
C3
01.2014 - 09.2019
Humana Medicare Insurance customer service representative, Assist customers with their medical claims and prescription claims, Process customers payment over the phone, Assist customers in doctor search and account updates
Remodeler
Manpower
08.2013 - 10.2013
Walmart Remodel, Changed Every shelf from white to grey, Put together the self-checkouts, Loaded and unloaded the materials
Clerk
Cefco
02.2012 - 02.2013
Cefco Employee, Assist customers with checking out, Stocked and clean the store
Education
Gatesville High School
Gatesville, Texas
05.2012
Skills
Insurance product expertise
Client Relationship Management
Marketing initiatives
CRM Software
Customer Service
Quotes and sales
Multitasking Abilities
Timeline
Licensed Insurance Agent
Clearview Medicare
06.2023 - Current
Licensed Insurance Agent
Your Way Medicare
01.2023 - 03.2023
Licensed Insurance Sales Agent
Health IQ
07.2022 - 12.2022
CSR
Everise/C3
01.2021 - 07.2022
Realtime Analyst
Everise/C3
09.2020 - 01.2021
Licensed Insurance Agent
C3
09.2019 - 09.2020
Customer Service Representative
C3
01.2014 - 09.2019
Remodeler
Manpower
08.2013 - 10.2013
Clerk
Cefco
02.2012 - 02.2013
Gatesville High School
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PETREICE GRIFFINPETREICE GRIFFIN
Medicare Insurance Agent at Clearview MedicareMedicare Insurance Agent at Clearview Medicare