Aaron Mattocks
Washington,DC
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Overnight Stocker
Dollar Tree
09.2021 - 01.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
Quality Controller & Inventory Clerk
Aramark
02.2017 - 01.2019
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Kitchen Prep Cook
Ledo Pizza
05.2017 - 02.2018
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
Overnight Stocker
Home Depot
08.2016 - 04.2017
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Waiter /Cashier
Cheers
06.2016 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Luke C. Moore
Washington, DC02.2016
Skills
- Active Listening
- Order Supplies
- Guest Inquiries
- Supply Requisition
- Store Opening and Closing
- Labor and Food Cost Control
- Critical Thinking
- Handle Materials
- Project Management
- Changing Out Tills
- Train Employees
- Staff Management
Timeline
Shift Supervisor
CVS Pharmacy
09.2022 - Current
Overnight Stocker
Dollar Tree
09.2021 - 01.2022
Kitchen Prep Cook
Ledo Pizza
05.2017 - 02.2018
Quality Controller & Inventory Clerk
Aramark
02.2017 - 01.2019
Overnight Stocker
Home Depot
08.2016 - 04.2017
Waiter /Cashier
Cheers
06.2016 - 11.2016
High School Diploma -
Luke C. Moore