Aaron Mayers
Jersey City,NJ
Summary
Seeking to share my expertise in a collaborative, analytical role so that I may improve office record keeping through my excellent written and verbal communication skills, consistent focus and ability to take the lead. I am also studying and pursuing a CompTIA A+ certification in hopes to expand my knowledge within the technical field. I know I could be a great asset for an IT helpdesk or technical support role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Women in Need, NYC
09.2022 - Current
- Ensure implementation of departmental policies, procedures and proper staffing to promote exemplary customer service, with an emphasis on the safety of the employees, patients and visitors
- Monitor surveillance equipment, perform building inspections, guard entry points, and verify visitors
- Conduct evaluations of employees' performances & training
- Facilitate in the preparation and maintenance of records, forms, and reports
- Use Excel and Microsoft with the combination of the DSS portal software to coordinate processing operations for visitors, employees, and new intakes/residential clients daily
- Maintain constant communication with staff throughout the company to further orchestrate and/ or implement facility policies and procedures.
Medical Assistant
Kings County Hospital, NYC
03.2019 - 09.2021
- Supported in patient care delivery by helping health care providers during examinations, preparing laboratory specimens and basic laboratory testing on the premises
- Completed diagnostic coding and procedure coding
- Organized patient records by recording medical history, vital statistics, and scanning related documents
- Facilitated patient scheduling and referral appointments
- Adhered to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
- Secured patient information and maintained patient confidence by completing and safeguarding medical records, keeping patient information confidential.
Dispatch Coordinator
Metropolitan Transportation Authority, NYC
01.2017 - 03.2019
- Utilized management software for the arrangement of transportation for Access-a-ride clients
- Monitored traffic, driver on time performance, and acted as liaison for any client medical requests
- Report all citations and incidents and completed all required forms in a timely manner
- Observed all state and federal mandatory safety regulations and ride health specific policies, alongside HIPAA compliance and confidentiality of client information
Medical Biller/Assistant Externship
42nd Street Physical Medicine, NYC
01.2018 - 01.2019
- Compiled, processed, and maintained client records in a manner consistent with administrative, legal, and regulatory requirements
- Ensured client records contained accurate information and services are appropriately documented
- Provided coding and/or data entry backup when indicated by departmental needs
- Assembled client information, making sure that client charts were complete and all necessary information was in the system
- Processed billing and insurance claims
- Safeguarded client record confidentiality and secure storage to meet HIPAA guidelines and standards.
Security Concierge
SONY Pictures Entertainment, NYC
09.2014 - 03.2016
- Provided customer service to SONY employees & clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Greeted and welcomed clients upon arrival, directing them to the appropriate person and office
- Answered, screened and forwarded incoming phone calls
- Responded to incidents and critical situations in a calm, problem solving manner
- Investigated alarms and responded by sending security patrols or alerting Fire services or Police as needed.
Education
Mechanical Engineering -
SUNY Canton
01.2010
Skills
- Training & Team Leadership
- Client Services
- Report Analysis
- Operations
- File and Records Management
- Evaluations
- CCTV
- Microsoft Suite
- Clinical Phlebotomy
- Medical Billing & Codes (ICD10, Medisoft, CPT)
- Medical terminology
- Reporting
- Documentation
- Planning & Communication
- Attention to detail
- Knowledge in IT
- Knowledge of network configuration and administration
- Understanding of operating systems
- Familiarity with cloud computing
Certification
- F02 & F80 Certificates
- NYS Security License
Timeline
Security Shift Supervisor
Women in Need, NYC
09.2022 - Current
Medical Assistant
Kings County Hospital, NYC
03.2019 - 09.2021
Medical Biller/Assistant Externship
42nd Street Physical Medicine, NYC
01.2018 - 01.2019
Dispatch Coordinator
Metropolitan Transportation Authority, NYC
01.2017 - 03.2019
Security Concierge
SONY Pictures Entertainment, NYC
09.2014 - 03.2016
Mechanical Engineering -
SUNY Canton