Aaron McIntosh
Memphis,TN
Summary
Dynamic professional with a proven track record at CarMax, excelling in business operations and customer service. Skilled in workflow coordination and employee relations, I effectively resolved customer concerns and enhanced satisfaction. My strategic planning and inventory control expertise contributed to operational efficiency and profitability in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Business Office Associate
CarMax
Bartlett, Tennessee
02.2025 - Current
- Assisted customers with vehicle inquiries and completed paperwork, enhancing customer experience.
- Resolved customer concerns promptly, delivering high-quality support and improving satisfaction.
- Coordinated vehicle deliveries, ensuring accurate documentation and timely service.
- Processed customer transactions accurately and efficiently at CarMax.
- Utilized company software to manage data entry and maintain records efficiently.
Server, Service Bartender, Host
Houstons
Memphis, Tennessee
01.2024 - 12.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Addressed guest concerns promptly to improve overall dining satisfaction.
- Coordinated with kitchen staff to streamline food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout the shift.
- Trained new servers on restaurant policies and procedures to ensure consistency in service.
Assistant General Manager
Leslie's Pool Supplies
04.2023 - 01.2024
- Motivated and trained employees to enhance performance and accountability.
- Resolved customer issues promptly to improve satisfaction and retention.
- Ran store independently during shifts to ensure smooth operations.
- Oversaw inventory management by ordering optimal stock levels and implementing corrective actions to ensure profitability.
- Trained new employees on proper protocols and customer service standards.
- Handled cash accurately and prepared deposits.
- Updated store products to ensure accurate inventory and availability.
Lead Sales Associate
Leslie's Pool Supplies
06.2021 - 04.2023
- Delivered exceptional customer service, contributing to increased client loyalty and satisfaction.
- Greeted customers and provided product advice to increase sales.
- Assisted customers with product inquiries, located merchandise, and highlighted key items to enhance shopping experience.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Set up window and interior displays to align with merchandising guidelines, ensuring appealing store presentation.
Education
No Degree - Occupational Therapy
University of Memphis
Memphis, TN12-2026
High School Diploma -
Fayette Academy
Somerville, TN05-2022
Skills
- Business Operations Knowledge
- Operations Management
- Workflow Coordination
- Inventory Control
- Business Development
- Strategic Planning Skill
- Staff Management
- Employee Relations
References
Caleb Shockey- 901-910-6723
Avery Nixon- 901-8284673
Odessa Renner-859-324-6420
Alexis House- 901-831-4381
Timeline
Business Office Associate
CarMax
02.2025 - Current
Server, Service Bartender, Host
Houstons
01.2024 - 12.2024
Assistant General Manager
Leslie's Pool Supplies
04.2023 - 01.2024
Lead Sales Associate
Leslie's Pool Supplies
06.2021 - 04.2023
No Degree - Occupational Therapy
University of Memphis
High School Diploma -
Fayette Academy