Aaron Merrell
Modesto,CA
Summary
Dependable team member trained in resolution of. critical issues and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Qualified service associate with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
29
29
years of professional experience
Work History
Sales & Service Representative
Lakeshore Learning
Carson, CA
01.2023 - Current
- Kept thorough records of customer details and previous sales orders.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Researched product specifications and technical information to offer updated and accurate information.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site safely and for maximum productivity.
- Supervised teams of 3-20 associates, in the building and staging of classroom furniture.
- Traveled within the United States Managing Projects
Realtor Sales Associate
Homesmart Pv & Associates
Modesto, CA
02.2022 - Current
- Verified accuracy of documentation and fund disbursements for sales.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Business Owner/Operator
A. J. Merrell Polishing and Sales
Oakdale, CA
01.2009 - 09.2022
- Made financial and logistics decisions in best interest of company.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept records for production, inventory, income and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
New Home Sales Consultant
K. Hovnanian Homes
Sacramento, CA
06.2000 - 09.2007
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Prepared representation contracts, purchase agreements and closing statements.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Communicated with clients to determine property needs and budget constraints.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Developed and presented purchase offers to sellers for consideration.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
Warehouse Associate
Market Wholesale
Modesto, CA
07.1997 - 03.2000
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Operated forklifts to fill or empty overhead spaces.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Education
High School Diploma -
Thomas Downey High School
Modesto, CA06.1990
Some College (No Degree) - Real Estate/Mortgage Banking
American Business College
ModestoSkills
- Business Leadership
- Customer Service Management
- Team Leadership
- Operations Oversight
- Goal Setting
- Records Organization and Management
- Closings Coordination
- Verbal and Written Communication
- Decision Making
- Regional Specialist
- Project Manager
Timeline
Sales & Service Representative
Lakeshore Learning
01.2023 - Current
Realtor Sales Associate
Homesmart Pv & Associates
02.2022 - Current
Business Owner/Operator
A. J. Merrell Polishing and Sales
01.2009 - 09.2022
New Home Sales Consultant
K. Hovnanian Homes
06.2000 - 09.2007
Warehouse Associate
Market Wholesale
07.1997 - 03.2000
High School Diploma -
Thomas Downey High School
Some College (No Degree) - Real Estate/Mortgage Banking
American Business College