Aaron Miller
Boulder
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Focused and reliable Server/Bartender bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Head Server with proven history of maximizing sales through fantastic service protocols. Dedicated to top-of-the-line customer service and dynamic leadership. Trained in Toast use and conflict resolution techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Server/Head Bartender
Prime 47 Carmel At Clay Terrace
05.2019 - 02.2024
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Supervised server staff and simultaneously served personal section of tables.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Had a large number of Call Tables from building relationships with High End Clients.
- Achieved top sales in the restaurant through effectively helping with prioritizing sales and developing rapport with clients.
- Helped train and introduce different styles of sales to new and upcoming servers.
Head Server
Japango
03.2024 - 11.2024
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Westfield High School
Westfield, IN03-2019
Skills
- Food and beverage pairings
- Upselling techniques
- Service prioritization
- High volume dining
- Wine service/ Trained with Sommeliers multiple times
- Multitasking skills
- Increasing sales
- Guest relations
- Effective customer upselling
- Wine pairing
- Tableside service
- Daily specials memorization
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Liquor License - Up to Date since 2019
Timeline
Head Server
Japango
03.2024 - 11.2024
Head Server/Head Bartender
Prime 47 Carmel At Clay Terrace
05.2019 - 02.2024
High School Diploma -
Westfield High School
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