Aaron Millet
Thibodaux,LA
Summary
Dynamic business leader with a proven track record at Dillard's, excelling in team leadership and promotional event planning. Skilled at driving sales growth and enhancing customer satisfaction through strategic decision-making and effective operations management. Recognized for cultivating high-performing teams and implementing successful training programs to elevate overall productivity.
Overview
5
5
years of professional experience
Work History
Clinique Buisness Manager
Dillard's
Houma, LA
11.2023 - Current
- Align and execute promotional events aimed at increasing brand sales and maximizing monthly company profits.
- Establish, coordinate, and advance business plans while sharing brand visions, objectives, and goals to drive team engagement.
- Assist in hiring, recruitment efforts, and the development of new staff.
- Elevate overall team productivity by cultivating a positive work environment and prime leadership to maximize team productivity.
- Managed various responsibilities efficiently within specified time limits.
- Executed daily financial operations, encompassing sales tracking and inventory control, while adapting strategies based on real-time performance data.
- Increase customer satisfaction by efficiently resolving conflicts, ensuring open communication, and upholding luxury standards.
- Influence company policies on returns, exchanges, and refunds to ensure customer value, and prioritize satisfaction throughout the entire shopping experience.
- Organized and restocked shelves with new merchandise, creating attractive arrangements to promote items effectively.
Fragrance Specialist
Dillard's
Houma, LA
08.2023 - 11.2023
- Efficiently processed POS transactions, returning coins, currency, payment cards, and receipts to consumers.
- Cultivated welcoming atmosphere for existing, new, and potential customers to promote loyalty and repeat business
- Guide and inform customers on application processes and the benefits of utilizing the Dillard's card.
- Advised clients in navigating product features and choices to enrich fragrance experience while boosting company profit.
- Reduced wait times for customers during peak hours while sustaining a calm demeanor for optimal customer satisfaction.
General Manager
Rou's Landscape
Thibodaux, LA
07.2020 - 07.2023
- Supervised all dimensions of daily business operations, including budgeting, staffing, scheduling, inventory oversight, customer service, and sales.
- Successfully led and mentored a team of 10 employees and 2 managers, creating a high-performing, successful environment.
- Monitored financial performance, and identified areas for improvement.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Managed training programs for employees to uphold compliance with company policies and procedures.
- Facilitated guidance and support for subordinate managers to create a positive environment throughout the company.
- Established positive work atmosphere by implementing team building activities promoting effective collaboration
- Evaluated market trends to guide business decisions and strategies.
- Implemented employee recognition programs to motivate staff members toward achieving company goals.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Utilized exceptional verbal skills to engage customers in meaningful conversation and accurately assess needs and requirements.
- Executed comprehensive opening and closing operations standards daily.
Education
High School Diploma -
Virtual Academy of Lafourche
Thibodaux, LA05-2020
Some College (No Degree) -
Nicholls State University
Thibodaux, LASkills
- Team leadership
- Employee training
- Customer service
- Promotional event planning
- Time management
- Performance monitoring
- Decision-making
- Operations management
- Recruiting and interviewing
- Sales techniques
- Project management
- Goal driven
- Financial management
- Sales management
- Persuasive and self-motivated
- Work prioritization
- Staff development
- Negotiation
Timeline
Clinique Buisness Manager
Dillard's
11.2023 - Current
Fragrance Specialist
Dillard's
08.2023 - 11.2023
General Manager
Rou's Landscape
07.2020 - 07.2023
High School Diploma -
Virtual Academy of Lafourche
Some College (No Degree) -
Nicholls State University